Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Iveth Toji

Brawley

Summary

Dynamic Case Manager at Innovative Emergency Management with a proven track record in case documentation and compliance. Skilled in problem-solving and conflict resolution, I effectively empowered clients through tailored interventions, enhancing their care decisions. My strong organizational abilities and teamwork fostered a collaborative environment, ensuring timely project delivery and client satisfaction.

Professional with strong background in case management, prepared to make significant impact. Proven ability to collaborate with teams and adapt to changing needs. Skilled in client assessment, resource coordination, and crisis intervention. Reliable and results-focused, with commitment to achieving positive outcomes.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Case Manager

Innovative Emergency Management
10.2024 - 04.2025
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
  • Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.

Project Coordinator

Innovative Emergency Management
12.2023 - 09.2024
  • Kept projects on schedule by managing deadlines and adjusting workflows.
  • Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
  • Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
  • Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
  • Maintained database and spreadsheets with accurate inventory and status.

Project Coordinator

Klap 6
08.2022 - 11.2023
  • Prepared meeting agendas and minutes for distribution and record keeping.
  • Created job files for each project and maintained current data in each file.
  • Coordinated cross-functional teams to achieve seamless collaboration in achieving project objectives.
  • Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.
  • Responded to requests for information on materials to inquiring parties.
  • Facilitated frequent progress reports and presentations to keep management informed about ongoing activities within their respective domains.
  • Assisted with onboarding newly hired staff members and coached on task prioritization.

Dental Assistant

Liberty Station Orthodontics
02.2022 - 10.2022
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
  • Prepared and arranged instruments, medications, and required materials for dental procedures.
  • Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.

Education

Certificate - Human Resources Management

San Diego State University
San Diego, CA
03-2026

High School Diploma -

Brawley Union High School
Brawley
06-2004

Skills

  • Problem-solving
  • Case management
  • Time management
  • Case documentation
  • Organization and multitasking
  • Conflict resolution
  • Positive attitude
  • Data entry and analysis
  • Emotional awareness
  • MS office
  • HIPAA compliance
  • Teamwork and collaboration

Languages

Spanish
Professional Working

Certification

  • Social Marketing, HubSpot - November 2024 - December 2026
  • Introduction to Incident Command System, FEMA - January 2023 - No Expiration
  • Emergency Planning, FEMA - January 2023 - No Expiration
  • Mitigation Planning for Tribal Communities, FEMA - February 2023 - No Expiration
  • Active Shooter, FEMA - February 2023 - No Expiration
  • Public Assistance Program and Eligibility, FEMA - February 2023 - No Expiration
  • Cyber Awareness, Hope for Justice - January 2024 - No Expiration
  • First Aid CPR AED, American Red Cross - April 2025 - April 2027
  • Anti-Human Trafficking Prevention, U.S. Institute Against Human Trafficking - January 2024 - No Expiration

Timeline

Case Manager

Innovative Emergency Management
10.2024 - 04.2025

Project Coordinator

Innovative Emergency Management
12.2023 - 09.2024

Project Coordinator

Klap 6
08.2022 - 11.2023

Dental Assistant

Liberty Station Orthodontics
02.2022 - 10.2022

Certificate - Human Resources Management

San Diego State University

High School Diploma -

Brawley Union High School

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Iveth Toji