Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Ivanna Yarosh

Etobicoke,ON

Summary

Dynamic and results-driven Sales Consultant with a passion for fashion and a proven track record of exceeding sales targets. Seeking to leverage expertise in customer service, product knowledge, and persuasive communication to drive revenue growth and enhance the shopping experience at a reputable clothing store.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Sales Consultant

Bershka
08.2022 - 02.2024
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Provided sales and customer service assistance to walk-in traffic
  • Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.

Sales Consultant

Vero Moda
04.2014 - 07.2022
  • Provided sales and customer service assistance to walk-in traffic
  • Generated increased sales revenue through effective lead generation and follow-up efforts.
  • Responded to telephone and in-person requests for information.
  • Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.

Education

BBA - Marketing Management - Sales Skills

National Transport University
Ivano-Frankivsk, Ukraine
06.2013

Skills

  • Time Management
  • Customer Relationship Management
  • CRM proficiency
  • Product and service knowledge
  • Closing Techniques
  • Online Marketing

Languages

English
Limited Working
Ukrainian
Native or Bilingual
French
Professional Working
Russian
Full Professional

Certification

• Sales Training Certification

• Customer Service Excellence Award

Timeline

Sales Consultant

Bershka
08.2022 - 02.2024

Sales Consultant

Vero Moda
04.2014 - 07.2022

BBA - Marketing Management - Sales Skills

National Transport University
Ivanna Yarosh