Ivanna Yakymenko
Calgary,AB
Summary
Creative, resourceful, and analytical professional, who is focused on a goal and driven by results, seeks to start a new chapter due to a recent relocation to Canada as Assistant Team Leader at Dollarama to use her potential to the fullest.
Overview
8
8
years of professional experience
Work History
Sales Manager
Rodowita Z Roztocza
08.2022 - 09.2023
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Optimized territory management plans by analyzing data on customer demographics, preferences, and buying patterns.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Sales Manager
STELO
01.2021 - 07.2022
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
Manager's Assistant
Lagardere Travel Retail
10.2016 - 09.2020
- Ran errands to support daily needs of management.
- Responded to and directed incoming calls and other communication.
- Resolved basic computer and office equipment issues through troubleshooting.
- Scheduled meetings and managed calendar.
Restaurant Manager
Witaly
10.2015 - 08.2016
- Improved overall customer satisfaction by implementing new service standards and staff training programs.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
Education
Master of Science - Project Management
VISTULA University
Warsaw, Poland07.2017
Master of Science - Accounting And Finance
KROR University
Kyiv, Ukraine07.2015
Skills
- Sales Operation
- Lead Generation
- Client Relationship Management
- Strategic Planning
- Sales Team Training
- Sales Planning
- Goal Setting
Languages
Polish
Native or Bilingual
Ukraina
Native or Bilingual
Russian
Native or Bilingual
English
Professional Working
Turkish
Limited Working
Timeline
Sales Manager
Rodowita Z Roztocza
08.2022 - 09.2023
Sales Manager
STELO
01.2021 - 07.2022
Manager's Assistant
Lagardere Travel Retail
10.2016 - 09.2020
Restaurant Manager
Witaly
10.2015 - 08.2016
Master of Science - Project Management
VISTULA University
Master of Science - Accounting And Finance
KROR University
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