Ivanna Serrato
Walnut Creek
Summary
Hardworking and reliable professional with broad history of working in customer service roles. Familiar with all aspects of team work and creativity as-well as problem solving.
Overview
3
3
years of professional experience
Work History
Childcare Provider
The Ebe Family
03.2023 - Current
Provided part time care for three kids,Insure their safety, help with development in a nurturing environment, managed daily routines.Introduced creative learning activities,Communicated and collaborated promptly with parents.
Team Member
CHICK-FIL-A
06.2022 - 03.2023
- Demonstrated excellent customer service skills by greeting customers, responding to inquiries, and resolving complaints
- Worked at multiple different stations ready to adapt to multiple tasks
Education
Prospect High School
Pleasant Hill 06.2024
Skills
- Customer Order Recording
- Equipment Preparation
- Customer Needs Assessments
- Customer Engagement
Timeline
Childcare Provider
The Ebe Family
03.2023 - Current
Team Member
CHICK-FIL-A
06.2022 - 03.2023
Prospect High School
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