Ivanka Francis
2181 Avenue Road, Unit 302,ON
Summary
Highly motivated and committed candidate with a proven history of superior performance at individual, team, and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to build team-building skills in a deadline-driven environment. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills to grow experience in various challenging settings.
Overview
5
5
years of professional experience
Work History
Volunteer
Royal Ontario Museum ROM
03.2022 - 03.2022
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Represented organization positively and professionally while providing community with much-needed services.
Restaurant Team Member
Freshii Restaurant
06.2021 - 08.2021
- Greeted guests pleasantly and answered menu questions.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Operated register to process payments and collect cash payment for order totals.
- Used cash registers and calculators to prepare bills, accept payments and make change.
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Served food and beverages promptly with focused attention to customer needs.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Office Assistant Trainee
SIF Financial
06.2019 - 08.2019
- Completed clerical tasks such as filing, copying, and distributing mail.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Delivered clerical support by handling a range of routine and special requirements.
- Reviewed files, records, and other documents to obtain information to respond to requests.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Camp Counselor Volunteer
Willowdale Summer Camp (WYSAC)
07.2017 - 08.2017
- Worked with children of varying age, interest, skill, and developmental levels.
- Supervised groups of children in log cabins for sleepaway camp.
- Taught socially acceptable behaviors to campers, served as role model and used age-appropriate positive reinforcement and behavior management strategies.
- Led groups of children safely through variety of camp activities.
- Transported and escorted program participants to and from activities and on field trips.
- Exceeded physical qualifications outlined in job description and modeled fitness and energy for campers and team members.
Education
High School Diploma -
York Mills Collegiate Institute
Toronto, ON06.2023
Skills
- Food Handling and Services
- Food and Beverage Preparation
- Safety Protocols
- excellent communication
- Place Settings
- Retail Management
- Safety and Sanitation Standards
- Problem Resolution
- Conflict Mediation
- Cash Register Operation
- Smoothie Making
- Inventory Management
Timeline
Volunteer
Royal Ontario Museum ROM
03.2022 - 03.2022
Restaurant Team Member
Freshii Restaurant
06.2021 - 08.2021
Office Assistant Trainee
SIF Financial
06.2019 - 08.2019
Camp Counselor Volunteer
Willowdale Summer Camp (WYSAC)
07.2017 - 08.2017
High School Diploma -
York Mills Collegiate Institute
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