Hi, I’m
Ivania Carolina Gomez Martinez
Kanata,ON
Summary
Highly motivated employee eager to take on new challenges. Customer service, multi-tasking and time management skills. Strong value ethic, adaptability and exceptional interpersonal skills, able to work individually and as part of a team. Adept at working effectively without supervision and quickly mastering new skills.
Dedicated to giving each customer a positive and memorable experience, with excellent technical and problem solving skills. Detail oriented and able to learn new concepts quickly.
Overview
11
years of professional experience
Work History
Kinderland Preschool, Panamá, kinderlandpanamaPanamá, PTY
Assistant Teacher
06.2011 - 09.2012
Job overview
- Assistant in education
- Interacted positively with children to encourage development and involvement in activities, treating each child with dignity and respect.
- Assisted teacher with enrichment activities, correcting papers or supervising classroom to foster positive learning environment
- Worked with students to reinforce learning of material or skill introduced by teacher.
- Created calm and disciplined classroom environment to improve student focus.
Le DouceMexico , San Luis Potosi
Owner/Operator
01.2014 - 11.2018
Job overview
- Entrepreneur and owner of event planning firm, party supplies, candy bars, flowers decorations and wedding and event decorator.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Monitored employee performance with the goal of improving productivity, efficiency and cost savings.
Led the implementation and creation of operating procedures and workflow planning. - Developed and implemented successful sales strategies to achieve objectives.
- Designing the event the client has in mind and exceeding their expectations.
- Always looking to be up to date on trends and always looking to offer a unique and different service to other event companies.
- Negotiation with suppliers to obtain optimal prices on products.
- Organizing special events to raise brand awareness and increase community participation.
- Sourcing and managing suppliers by negotiating deliverables, cost and expected quality.
- Interviewing, training and supervising employees.
Reconciliation of daily sales, preparation of bank deposits.
Bosquet PreschoolMexico, San Luis Potosi
Teacher
01.2019 - 01.2020
Job overview
- Leader of activities and care of kindergarten group (children from three to five years old)
- Enforced classroom routines to keep students on schedule and operating at consistent level.
- Provided classroom instruction outlined in teacher's lesson plans.
- Provided notes and reports on school day activities.
- Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
- Encouraged student critical thinking and discussion using variety of teaching techniques.
- Built and strengthened positive relationships with students, parents and teaching staff.
Play House Learning CenterMéxico , San Luis Potosí
General Director
01.2020 - 01.2022
Job overview
- Coordinator of groups and teachers
- Maintained records of customer needs and preferences.
Planned and managed operations to achieve objectives. - Organized teams and resources to optimize deadlines and schedules.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Building customer loyalty through friendly interactions and ongoing appreciation.
- Review of planning and objectives to be met
- Follow-up and closing of sales
- Summer Camp Coordinator
- Marketing Designer
- Coordinator and planner of events with parents.
Education
UNID Interamerican DevelopmentUniversitySan Luis Potosi, Mexico.
Degree
01.2022
Skills
- Operations Management
- Project Management
- Business Development
- Staff Development
- External and Public Relations
- Project Coordination
- People Management
- Creativity and Innovation
- Charismatic Leader
- Business Planning
- Issues Resolution
- Verbal and Written Communication
- Hardworking
- Creative and proactive
- Enthusiastic to always continue growing and constantly developing new abilities
References
Sofia Cloutier Martínez (+52) 444 126 89 66 sofiacloutierm15@gmail.com
Lourdes Leonhardt (+52) 444 2660406
Additional Information
- CONTACT LANGUAGE
Languages
Spanish
Full Professional
English
Limited
Timeline
General Director
Play House Learning Center
01.2020 - 01.2022
Teacher
Bosquet Preschool
01.2019 - 01.2020
Owner/Operator
Le Douce
01.2014 - 11.2018
Assistant Teacher
Kinderland Preschool, Panamá, kinderlandpanama
06.2011 - 09.2012
UNID Interamerican DevelopmentUniversity
Degree
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