Detail-oriented Caregiver Supervisor and Custodial Technician, experienced in multi-site operations and high-rise commercial environments. Maintained exceptional cleanliness standards and ensured safety compliance across diverse settings, including offices, schools, hospitals, and high-security buildings. Trained and supervised staff to uphold sanitation standards while fostering operational efficiency and collaboration.
Overview
31
31
years of professional experience
1
1
Certification
Work History
High Rise Custodial Technician
CCM Commercial Cleaning Management
San Francisco
03.2019 - Current
Performed professional custodial and sanitation services in high-profile commercial buildings while maintaining exceptional attention to detail.
Demonstrated reliability, professionalism, and strong time management while completing overnight cleaning responsibilities independently.
Assisted with facility operations, organized supplies, managed waste, and upheld sanitation standards to ensure a clean and safe environment.
Trusted with secured access, key control, alarm procedures, and nightly lock-up responsibilities for commercial properties including Salesforce Tower, One Embarcadero Center, Transamerica Pyramid, and the Oakland Tribune building.
Maintained strict confidentiality and professionalism while working in executive offices and occupied business environments.
Earned recognition for strong work ethic, consistency, and dependability while maintaining high cleanliness standards in fast-paced environments.
Collaborated with building maintenance teams to identify safety concerns, report maintenance issues, and ensure a professional facility appearance.
Served in a supervisory role, overseeing cleaning staff, ensuring quality standards were met, and assisting with training and team support.
Selected by management to lead teams and perform inspections at multiple job sites due to consistent quality work, reliability, and strong performance standards.
Conducted routine quality checks, monitored staff performance, and provided guidance to maintain high-level custodial and sanitation expectations across multiple locations.
Caregiver Supervisor/Manager's Assistant
Bethany Senior Housing
San Francisco
11.1995 - 02.2019
Provided compassionate, attentive, and high-quality caregiving support while assisting with daily operations, staff coordination, scheduling, and client care management in fast-paced environments.
Assisted with staff supervision, task delegation, workflow coordination, documentation, and maintaining efficient day-to-day operations while ensuring professionalism and accountability.
Supported supervisors and management teams in administrative duties, operational organization, and team communication, enhancing scheduling coordination and quality care oversight.
Demonstrated leadership, adaptability, and strong problem-solving skills while managing multiple responsibilities and responding effectively in high-pressure situations.
Built strong and trusting relationships with clients, families, staff, and healthcare professionals through compassionate communication, patience, and dependable service.
Maintained a safe, supportive, clean, and structured environment by monitoring client wellbeing, assisting with daily needs, and ensuring compliance with safety procedures.
Coordinated schedules, managed shift coverage, and organized daily tasks to maintain smooth workflows and operational efficiency across multiple responsibilities.
Assisted management with training support and onboarding, ensuring staff accountability and adherence to workplace standards for efficient operations and quality care.
Provided dependable overnight and supervisory support, including facility oversight, operational coordination, incident reporting, and communication assistance.
Assisted with conflict resolution, client support, and team collaboration while maintaining a professional, compassionate, and solution-oriented approach.
Maintained detailed records, completed documentation accurately, and communicated important updates effectively with supervisors and team members.
Contributed to a positive and productive work environment through leadership support, initiative, multitasking abilities, and commitment to high standards of care and service
Education
Some College (No Degree) - Business Management
City College of San Francisco
San Francisco, CA
Skills
Facility Operations & Safety Compliance
Quality Control & Attention to Detail
Operational safety standards
Workflow management
Multi-site operations
Leadership & Team Supervision
Problem-Solving & Conflict Resolution
Fast-paced time management
Client care support
Onboarding support
Strong communication
Work ethic
High-Profile Environment Professionalism
Information confidentiality
Languages
Spanish
Professional
Certification
OSHA Safety Training (General Industry 10/30 Hour) Bloodborne Pathogens Training Chemical Safety / Hazard Communication (HAZCOM) Certification Floor Care & Maintenance Certification (buffing, stripping, waxing) Janitorial / Custodial Technician Certification Infection Control / Sanitation Training First Aid / CPR Certification (if applicable) Building Safety & Security Procedures Training
Accomplishments
Selected for supervisory responsibilities due to consistent high-quality performance, reliability, and strong attention to detail Trusted by management to lead multi-site inspections and quality control checks across multiple commercial properties Recognized for excellence in maintaining cleanliness and operational standards in high-profile facilities Commended for dependability, professionalism, and strong work ethic in overnight and high-security environments Earned trust to handle secured access, key control, and lock-up procedures for major commercial buildings including Salesforce Tower and One Embarcadero Center Acknowledged for leadership in maintaining sanitation standards and supporting staff training across multiple job sites Consistently recognized for punctuality, accountability, and ability to maintain high standards under minimal supervision