Ivan Dominic Castro
Chestermere
Summary
Resourceful Fulfillment Associate able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve warehouse operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Fulfillment Associate
Amazon Fulfillment
09.2020 - Current
- Followed orders accurately for correct items, sizes, and quantities.
- Exceeded customer expectations by exceeding expectations to ensure fast, accurate, and courteous service throughout the fulfillment process.
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
- Safely and securely loaded items to prevent damage during transport.
- Picked and packed order items.
- Printed labels, packaged boxes, and loaded into outbound containers.
Education
Diploma in Business Administration - Management - Management
Southern Alberta Institute of Technology
Calgary, AB04.2024
Diploma in Administrative Information Management -
Southern Alberta Institute of Technology
Calgary, AB04.2021
Skills
- Project management
- Microsoft Excel
- Time management
- Effective communication
- Team collaboration
- Teamwork and collaboration
- Willing to learn
- Flexible schedule
- Order picking skills
- Work prioritization
- Sorting and organizing
Certification
Microsoft Office Specialist (MOS) in Microsoft PowerPoint, Word and Excel, Demonstrated proficiency in creating, managing, and presenting information using Microsoft Office applications.
Coursework
- Project Management, Developed skills in planning, executing, and closing projects, ensuring effective resource management and timely completion.
- Human Resources Management, Gained understanding of HR practices, including recruitment, training, performance management, and employee relations.
- Financial Accounting, Acquired knowledge of financial statement preparation, budgeting, and financial analysis.
- Organizational Behaviour, Studied the impact of individual and group behaviour on organizational effectiveness and applied motivational theories to improve performance.
- Business Leadership, Explored leadership theories and practices, focusing on strategic decision-making, team dynamics, and ethical leadership.
Languages
English
Native or Bilingual
Tagalog
Native or Bilingual
Timeline
Fulfillment Associate
Amazon Fulfillment
09.2020 - Current
Diploma in Business Administration - Management - Management
Southern Alberta Institute of Technology
Diploma in Administrative Information Management -
Southern Alberta Institute of Technology
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