Ivan David Gutierrez Martinez
Sunnyvale
Summary
I am a hardworking, down-to-earth person with a leadership spirit, and a very spiritual personality. I am known for fitting easily into work teams, maintaining harmonious relationships with each member. I am also a very responsible person who gives my all to the projects in which I participate.
Overview
13
13
years of professional experience
Work History
Packing Operator
Mitacs
Newark
04.2025 - Current
- Receive the racks after PPA inspection. Clean and package them according to customer requirements.
Customer Service Representative
MEGAMART
Fremont
09.2022 - 04.2025
- Provided exceptional customer service to ensure customer satisfaction.
- keep displays well stocked and organized.
- be the interpreter between the plant of workers, the boss and the clients
Inventory Analyst
Pero Family Farms
Delray
07.2022 - 09.2022
- Organized and monitored daily, weekly, and monthly inventory reports.
- Developed processes to maximize efficiency of warehouse operations.
- Performed physical counts of inventory items in warehouses.
Customer Service Representative
Super Almacenes Olimpica
CARTEGENA
11.2015 - 06.2022
- Approach the customer, trying to understand their needs in order to provide advice on the product they need.
Field Clerk
CBI Colombiana S.A.
CARTAGENA
12.2012 - 12.2014
- Telephone and in-person WorkStation Technical Support.
Smart Plant Material User.
Material receipt in the system (database).
Make transfers and reserve materials in the company's software (SmartPlants Materials), and also prepare Pick Tickets according to requirements.
Forecasts when and where construction work can be performed depending on material availability.
Generate reports on the different material statuses according to construction requirements.
Generate reports requested and inquiries made by construction regarding missing materials and any other status.
Field Personnel Support, helping resolve concerns and issues for materials personnel in the field and construction personnel regarding the location and status of materials.
Lead consultations with buyers and suppliers regarding the estimated arrival dates of materials in Cartagena.
Interface with the SPM Engineering Department to update isometrics and general drawings according to changes based on field review.
Interpret plans, identify materials in the plans to deliver according to them.
Education
SYSTEMS ENGINEER - Computer And Information Systems
Fundación Universitaria Tecnologico Comfenalco
CARTAGENA,COLOMBIA01.2014
SYSTEMS TECHNOLOGIST - Computer Information Systems
Universidad Tecnologica De Bolivar
CARTAGENA,COLOMBIA01.2010
Skills
- Packaging techniques
- Report generation
- Inventory management
- Technical support
- Material handling
- Customer service
Languages
Spanish
Native/ Bilingual
English
Limited
Timeline
Packing Operator
Mitacs
04.2025 - Current
Customer Service Representative
MEGAMART
09.2022 - 04.2025
Inventory Analyst
Pero Family Farms
07.2022 - 09.2022
Customer Service Representative
Super Almacenes Olimpica
11.2015 - 06.2022
Field Clerk
CBI Colombiana S.A.
12.2012 - 12.2014
SYSTEMS ENGINEER - Computer And Information Systems
Fundación Universitaria Tecnologico Comfenalco
SYSTEMS TECHNOLOGIST - Computer Information Systems
Universidad Tecnologica De Bolivar
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