Summary
Overview
Work History
Education
Skills
Timeline
Generic
Ivana Vucenovic

Ivana Vucenovic

Toronto,ON

Summary

Technology Leader with extensive experience in Agile and Business Transformation, Project, and Program Management. I specialize in fostering a mindset that drives meaningful change across organizations through Agile practices and conscious leadership coaching. With a unique blend of leadership, technical, and financial expertise, I’ve successfully led multi-million-dollar initiatives by aligning strategic vision with tactical execution. Known for building psychological safety, I create environments where open communication, innovation, and team empowerment thrive, leading to sustainable transformation and impactful business outcomes.

Overview

16
16
years of professional experience

Work History

Scrum Master/ Agile Coach

OSC - Ontario Securities Commission
Toronto, ON
03.2023 - 07.2024

· Led multiple teams in the successful delivery of Data Lake solutions, utilizing frameworks such as Scrum, Kanban, and SAFe to drive major digital initiatives to completion.

· Played a key role in defining and executing strategies for Data Lake product delivery, guiding teams in effective backlog management, estimation, and iterative development.

· Managed delivery roadmaps, progress tracking, and executive reporting to ensure transparency, alignment with business goals, and timely delivery of key milestones.

· Committed to building psychological safety within teams, I fostered an environment where open communication, trust, and collaboration thrived —empowering teams to embrace change and consistently deliver high-impact solutions

Agile Coach

TMX Group
Toronto, ON
10.2020 - 12.2022
  • Coached and mentored business owners, system architects, RTEs, POs, SMs, and agile teams to elevate Agile/Lean practices, enhance release planning, facilitate Agile ceremonies, and optimize Kanban, continuous integration, and continuous delivery. Guided Equities, Derivatives, and Listing teams in adopting Scrum values and principles while consistently modeling an agile mindset. Provided hands-on support with JIRA, Confluence, and visual collaboration tools to streamline team processes.
  • Developed and executed comprehensive coaching strategies and value stream execution models, while leading SM and PO Communities of Practice (CoPs) to drive alignment and continuous improvement. Established and implemented metrics to boost team delivery and assess business agility across predictability, reliability, and adaptability.
  • Led training sessions on Agile principles, Scrum, and Kanban to enhance execution, foster innovation, and advance organizational maturity. Championing psychological safety, transparency, and an agile mindset, I cultivated a high-performing team culture. Leveraged techniques such as Design Thinking and Storyboarding to support program initiatives, driving sustainable growth and continuous improvement.

Agile Coach/Senior Scrum Master

CIBC
Toronto, ON
12.2017 - 05.2020
  • Led the strategic planning and successful execution of the Advanced System Monitoring and Analytics Program within the Information Security portfolio.
  • Coached Scrum Masters, Product Owners, and Information Security teams on Agile practices with a strong emphasis on embedding an Agile mindset. This involved promoting a culture of continuous improvement, flexibility, and iterative learning, helping teams shift from traditional thinking to embracing Agile values.
  • Conducted comprehensive training sessions on topics like story mapping and customer journey mapping, while integrating Agile mindset principles such as collaboration, adaptability, and responsiveness to change into daily practices, leading to improved team performance and enhanced product delivery.

Senior Program Manager

TD Bank
Toronto, ON
10.2016 - 12.2017
  • Led the planning and successful execution of internet, mobile, and tablet applications for OMNI program.
  • Utilized Scrum methodology to define project MVPs, prioritize features, and manage end-to-end delivery, ensuring timely and high-quality results

Scrum Master

CIBC
Toronto, ON
12.2015 - 09.2016
  • Facilitated Product Increment Planning, Sprint ceremonies, and release planning, ensuring alignment and smooth execution of Agile processes.
  • Led the adoption of Scrum across the organization, working closely with leadership to foster an Agile mindset. This involved promoting collaboration, flexibility, and a focus on continuous improvement to drive organizational agility and long-term success.

Program Manager

BMO Bank of Montreal
Toronto, ON
05.2014 - 12.2015
  • Managed iMatch program, directed and overseen project managers responsible for projects within programs
  • Utilized Agile Scrum Methodology

Sr. Project Manager

CIBC
Toronto, ON
09.2010 - 05.2014
  • Managed multiple project in cross-functional environment
  • Oversaw budgets for project, timelines and communicated

Sr. Methodologies Consultant

CIBC
Toronto, ON
05.2008 - 09.2010
  • Worked on Implementing Project Management and SDLC Processes (waterfall and agile) within the bank

Education

SPC - SAFe Program Consultant -

Scaled Agile

Certified Scrum Master -

Scaled Agile

SMC - Scrum Master Certified -

Scrum Alliance

Foundation And Practitioner -

Prince@2

PMP -

Project Management Institute

Canadian Securities Certification -

Canadian Securities Institute

Bachelor of Science - BSc. Civil Engineering, Dept. of GIS

University of Belgrade
Serbia

Skills

Exceptional communicator with a talent for engaging and aligning diverse stakeholders Skilled in both strategic and tactical planning, problem-solving, and conflict management Excel at mentoring, leading, and motivating teams and perform at their best An innovative thinker, adept at generating new ideas and turning them into practical solutions Strong analytical reasoning combined with proficiency in negotiation and change management Maintain a transparent, empathetic approach that fosters collaboration, psychological safety, and effective conflict resolution, driving continuous improvement and team success

Timeline

Scrum Master/ Agile Coach

OSC - Ontario Securities Commission
03.2023 - 07.2024

Agile Coach

TMX Group
10.2020 - 12.2022

Agile Coach/Senior Scrum Master

CIBC
12.2017 - 05.2020

Senior Program Manager

TD Bank
10.2016 - 12.2017

Scrum Master

CIBC
12.2015 - 09.2016

Program Manager

BMO Bank of Montreal
05.2014 - 12.2015

Sr. Project Manager

CIBC
09.2010 - 05.2014

Sr. Methodologies Consultant

CIBC
05.2008 - 09.2010

SPC - SAFe Program Consultant -

Scaled Agile

Certified Scrum Master -

Scaled Agile

SMC - Scrum Master Certified -

Scrum Alliance

Foundation And Practitioner -

Prince@2

PMP -

Project Management Institute

Canadian Securities Certification -

Canadian Securities Institute

Bachelor of Science - BSc. Civil Engineering, Dept. of GIS

University of Belgrade
Ivana Vucenovic