Ivana Garcia
Los Angeles
Summary
Driven Sales Associate with strong expertise in customer service and sales techniques. Delivers exceptional customer experiences through effective communication and personalized support, enhancing sales outcomes and operational efficiency.
Overview
2
2
years of professional experience
Work History
Sales Associate
Edikted
Los Angeles
06.2024 - Current
- Engaged with customers to promote ongoing sales while effectively communicating the value and benefits of featured products.
- Provided personalized assistance to customers, addressing their inquiries and helping them make informed purchasing decisions.
- Constantly operated POS system transactions including: credit, cash, exchanges, returns, refunds, ship from store options to ensure seamless and accurate cash flow.
- Followed customer safety policies and procedures to ensure a safe work environment.
- Supported the opening and closing of each shift demonstrating leadership and efficiency.
- Conducted weekly inventory checks, assisting in the identification and prevention of stock discrepancies.
- Maintained a both clean, organized, restocked, added inventory and curated displays of rotating seasonal clothing and accessories.
- Greeted and assisted on the sales floor, ensuring exemplary customer service by delivering the ultimate experience.
- Understood and delivered the brand's philosophy and lifestyle to the customer.
- Worked on a team with 25+ other sales associates to boost sales goals, conversion, and units per transaction through constant communication, whilst establishing productive relationships with all team members.
- Executed tasks according to established policies and regulations.
Education
High School Diploma -
Camino Nuevo Highschool #2
Los Angeles, CA06-2025
Some College (No Degree) -
California State University, Los Angeles
Los Angeles, CA04-2026
Skills
- Sales techniques
- Product knowledge
- Customer engagement
- Customer service
- Inventory management
- Team collaboration
- Effective communication
- Problem-solving
- Critical thinking
- Sales ethics
Languages
English
Professional
Spanish
Professional
Timeline
Sales Associate
Edikted
06.2024 - Current
High School Diploma -
Camino Nuevo Highschool #2
Some College (No Degree) -
California State University, Los Angeles