Ivana Delfin Trinidad
Vaughan,ON
Summary
Dedicated second-year Human Health student with a passion for enhancing wellness and quality of life. Combining academic knowledge with practical experience, I've honed communication, teamwork, and multitasking skills through my role as a waitress. Eager to leverage my academic insights and customer service expertise to contribute positively in both health-related and non-health related settings.
Overview
1
1
year of professional experience
Work History
Waitress
Los Gyros
09.2021 - 10.2022
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
Education
Bachelor of Science - Human Health
Ontario Tech University
Oshawa, ON04.2027
High School Diploma -
Stephen Lewis Secondary School
Thornhill, ON07.2022
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Team Collaboration
- Cash Handling
- Hospitality service expertise
- Safe Food Handling
- Payment Processing
- Memory retention
- Menu Memorization
- Allergy awareness
- Point of sale operation
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Waitress
Los Gyros
09.2021 - 10.2022
Bachelor of Science - Human Health
Ontario Tech University
High School Diploma -
Stephen Lewis Secondary School
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