Ivan Vojinovic
Obrenovac,Serbia
Summary
Professional with strong background in operations management. Skilled in optimizing workflows, improving efficiency, and leading high-performing teams. Known for effective problem-solving and adaptability in dynamic environments. Strong focus on team collaboration and achieving measurable results. Proficient in inventory management, process improvement, and staff training.
Overview
9
9
years of professional experience
Work History
Operations Supervisor
Inter Trans V.M.V.
01.2025 - Current
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Collaborated with sales team to align operational capabilities with customer expectations, boosting client satisfaction.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Achieved significant cost savings with thorough vendor contract negotiations.
- Coordinated cross-functional initiatives aimed at improving overall supply chain efficiency from procurement to final delivery of goods.
- Increased customer satisfaction by ensuring timely deliveries and addressing concerns promptly.
Landscaping Supervisor
Orangebird Building Maintenance Inc.
11.2023 - 05.2024
- Supervised and coordinated the activities of landscaping personnel to ensure that projects were completed in a timely manner
- Maintained accurate records of daily operations, including employee hours worked and materials used
- Addressed customer complaints regarding service or quality issues promptly and professionally
- Researched current industry trends related to landscaping design principles in order to stay abreast of changing market conditions
- Analyzed financial data related to labor costs, material expenses in order to track progress toward departmental goals
- Developed strategies for efficient use of materials, equipment, and personnel in order to maximize productivity
- Reviewed invoices from suppliers in order to confirm accuracy before authorizing payment
- Recruited and hired workers, in addition to supervising and monitoring daily performance
Service Assistant
Elisa Steakhouse
09.2021 - 01.2024
- Fine dining service
- Assisted bartenders by stocking beer, wine, liquor, and other bar items
- Restocked ice and prepared garnishes for drinks
- Cleaned the bar area including counters, glasses, and utensils throughout shift
- Set up glassware for customers in anticipation of drink orders
- Responded to customer requests promptly and professionally
- Organized bottles and cans on shelves according to brand or type
- Maintained a clean work environment by sweeping floors and disposing of trash
- Ensured compliance with health regulations concerning sanitation standards within the bar area
- Consistently checked inventory levels and communicated needs to management team
- Helped prepare mixed drinks using proper measurements and techniques
Landscaping Supervisor
Self-Subcontractor/Snow Pros
10.2022 - 04.2023
- Addressed customer complaints regarding service or quality issues promptly and professionally
- Supervised day laborers in completing large landscaping projects
- Supervised and coordinated the activities of landscaping personnel to ensure that projects were completed in a timely manner
- Monitored and inspected the work of employees to ensure quality standards were met
- Developed strategies for efficient use of materials, equipment, and personnel in order to maximize productivity
- Ordered necessary supplies such as soil, mulch, fertilizer, plants, tools to complete jobs efficiently
- Communicated with managers to resolve issues needing attention on customer property
- Directed crew members completing landscaping tasks
- Delegated work to staff, setting priorities and goals
- Monitored weather conditions throughout the day for potential changes in temperature or precipitation
Assistant Banquet Supervisor
Holiday Inn
10.2019 - 09.2021
- Assistant supervising personnel, tasks to kitchen or service workers, purchase equipment, ordering supplies, coordinating events service details
- Coordinated banquet staff to ensure efficient service of guests
- Reviewed banquet orders and communicated changes with kitchen staff
- Supervised setup of tables, chairs, linens, place settings, centerpieces, and other decorations prior to event
- Ensured compliance with health and safety regulations in all areas of the banquet hall
- Assisted in resolving customer complaints or concerns in a timely manner
- Maintained accurate records of employee attendance and payroll information
- Managed daily operations including inventory control, scheduling personnel, and enforcing sanitation standards
- Planned menus for special events based on budget requirements
Restaurant Sales Manager
Restaurant Venecija
05.2017 - 09.2019
- Recruiting and training staff, agreeing, and managing budget, planning menus, overseeing stocks levels, promotion, and marketing business, ordering supplies
- Identified and developed new markets for products or services
- Established relationships with key clients, while maintaining existing customer base
- Developed and implemented sales strategies to increase market share
- Created and presented monthly reports to management on sales performance
- Analyzed data to identify trends in customer behavior and develop plans accordingly
Server
Crowne Plaza Belgrade
10.2015 - 05.2016
- Serving in all F&B department (restaurant, banquet and lobby bar)
Education
Advanced Diploma - Business Economics
Vancouver International College
Vancouver, BC01-2024
Bachelor of Science - Hotel, Motel, And Restaurant Management
College of Hotel Management
Belgrade01-2014
Skills
- Operations management
- Performance monitoring
- Task delegation
- Staff supervision
- Budgeting and estimating
- Scheduling and planning
- Customer service
- Multitasking
- Problem-solving abilities
- Team collaboration
- Team leadership
- Cold weather tolerance
- Snow removal
- Construction Waste Disposal
- Debris Removal
- Invoicing and shipping documentation
- Flexible schedule
- Basic mixology
- Staff scheduling
- Business operations expertise
- Event management
- Conflict resolution techniq
Languages
English
Full Professional
Serbian
Native or Bilingual
Timeline
Operations Supervisor
Inter Trans V.M.V.
01.2025 - Current
Landscaping Supervisor
Orangebird Building Maintenance Inc.
11.2023 - 05.2024
Landscaping Supervisor
Self-Subcontractor/Snow Pros
10.2022 - 04.2023
Service Assistant
Elisa Steakhouse
09.2021 - 01.2024
Assistant Banquet Supervisor
Holiday Inn
10.2019 - 09.2021
Restaurant Sales Manager
Restaurant Venecija
05.2017 - 09.2019
Server
Crowne Plaza Belgrade
10.2015 - 05.2016
Advanced Diploma - Business Economics
Vancouver International College
Bachelor of Science - Hotel, Motel, And Restaurant Management
College of Hotel Management
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