Ivan Torres
Modesto
Summary
Detail-oriented professional with extensive experience in inventory management and daily operations. Known for strong problem-solving abilities and team collaboration, consistently driving improvements in customer service and operational efficiency.
Overview
6
6
years of professional experience
Work History
5S Assistant Manager
America's Tire
Modesto
08.2021 - Current
- Oversaw inventory management, ensuring timely stock replenishment and organized storage.
- Assisted in managing daily operations and workflow at tire retail location.
- Trained new employees on company policies and customer service standards.
- Resolved customer inquiries and complaints to enhance satisfaction and loyalty.
- Implemented promotional displays to increase product visibility and attract customer interest.
- Maintained up-to-date knowledge of company products and services.
- Collaborated with management on developing strategic plans for achieving business goals.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Ensured compliance with safety regulations and company policies.
- Developed inventory tracking system, streamlining supply ordering process.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Resolved conflicts between team members in an effective manner.
- Reviewed completed work to verify consistency, quality, and conformance.
- Proposed or approved modifications to project plans.
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Inspected tires for damage and wear, ensuring safety standards were met.
- Mounted and balanced tires using specialized equipment and tools.
- Educated customers on tire care and maintenance best practices during service visits.
- Maintained inventory of tires and related supplies to ensure availability for services.
- Performed tire rotations, mounts, and balancing on vehicles.
- Performed minor repairs, such as valve stem replacements, on customer vehicles' tires.
- Cleaned and maintained tire service bays to keep work areas organized.
- Balanced and mounted new tires for customers, providing detailed breakdowns of services performed.
- Used tools, parts and equipment to maintain and repair customer tires.
- Checked tire inflation pressure on a regular basis and adjusted air pressure if needed.
- Rotated tires and reset tire pressure monitoring systems.
- Balanced wheels using electronic machines to ensure even tire wear.
- Inspected tires for defects and wear, measured tread depth and determined need for replacement.
- Removed old tires from rims using specialized tools such as bead breakers and tire irons.
- Maintained cleanliness of work area at all times, including disposing of used parts properly in accordance with safety regulations.
- Replaced worn tires with new ones of the same size and type.
- Repaired punctures in tubeless tires by patching or plugging holes with rubber materials.
- Adhered to all safety procedures when operating equipment such as lifts and hoists.
- Maintained inventory by loading and unloading tire shipments.
- Diagnosed and repaired tire and rim issues.
- Examined tire sidewalls for signs of damage or excessive wear due to improper alignment or overloading of vehicle.
- Cleaned wheel rims before installing new tires to ensure proper adhesion of new rubber.
- Delivered customer service by answering questions and explaining tire installation process.
- Repaired and plugged vehicle tires to help customers avoid the purchase of new tires.
- Planned work and determined appropriate tools and equipment.
- Attended training sessions provided by the company on a regular basis to stay up-to-date with latest technology trends.
- Worked with portable devices to manage workflow and complete appointments.
- Verified accuracy of invoices prior to submitting them for payment processing.
- Managed safe vehicle raising and lowering using hydraulic jacks.
- Unbolted and removed wheels from vehicles with lug wrenches or other hand or power tools.
- Completed tire rotations on diverse vehicle makes and models.
- Contacted vendors to order or request quotes for specific tires and sizes.
Crew Chief and Cook
McDonalds
Modesto
07.2020 - 08.2021
- Supervised daily operations and ensured compliance with health and safety standards.
- Trained new team members on service protocols and equipment usage.
- Managed inventory levels and conducted regular stock checks for supplies.
- Implemented quality control measures to maintain food safety procedures.
- Assisted in maintaining cleanliness and organization of work areas.
- Supported management in executing promotional initiatives and special events.
- Maintained team flexibility by teaching members all key roles.
- Managed daily operations of team members to ensure efficient and successful completion of tasks.
- Followed and supervised work practices to support safety and risk management guidelines.
- Applied knowledge of coverage needs and team member skills to establish work schedules.
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked with cross-functional teams to achieve goals.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Unloaded shipments from trucks and organized products in warehouse areas.
- Maintained a clean and organized work environment throughout shifts.
- Assisted in inventory management by tracking stock levels accurately.
- Lifted heavy objects by hand or by using power hoist.
- Handled packages safely while unloading and transporting.
- Reported any damaged goods to supervisor immediately upon unloading.
- Maintained cleanliness of kitchen equipment and workstations throughout shifts.
- Organized food storage areas to ensure efficient access to ingredients.
- Followed safety and sanitation guidelines to promote a safe kitchen environment.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Operated grills, ovens and other kitchen equipment as required for meal preparation.
- Organized and labeled stock of ingredients to maintain needed inventory levels.
- Checked freshness of food and ingredients prior to use.
- Organized walk-in coolers and freezers according to established guidelines.
- Followed recipes to prepare meals according to customer specifications.
- Stocked kitchen with necessary supplies, including food items and utensils.
- Helped train and develop new talent.
- Sanitized workstation at end of shift to minimize risk of salmonella and other foodborne illnesses.
- Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
- Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
- Checked completed orders for correct quantity and quality.
- Handled advanced thawing and food preparation for upcoming meals.
- Executed proper techniques when preparing menu item ingredients.
- Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
Education
High School Diploma -
Grace M. Davis High School
Modesto, CA05-2020
Some College (No Degree) -
Modesto Junior College
Modesto, CASkills
- Inventory management
- Team leadership
- Machinery operation
- Tire mounting
- Problem-solving abilities
- Multitasking and organization
- Verbal and written communication
- Customer service
Languages
English
Professional
Timeline
5S Assistant Manager
America's Tire
08.2021 - Current
Crew Chief and Cook
McDonalds
07.2020 - 08.2021
High School Diploma -
Grace M. Davis High School
Some College (No Degree) -
Modesto Junior College