Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ivan SHI

Burnaby,BC

Summary

  • Proficient in business project management and operations.
  • Holds LLQP and CPO certificates.
  • Demonstrated ability to provide exceptional customer service and handle negotiations.
  • 4 years of building manager experience in residential,strata, or commercial settings.
  • Previous experience working with contractors and mechanical equipment.
  • Possesses a valid driver's license.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Building Manager/Operation Supervisor

New ChangJiang Property
01.2021 - 03.2023
  • Managed building operations and provided exceptional customer service
  • Oversaw daily operations, including inspections, maintenance, and repairs
  • Handled customer inquiries, emails, and communication effectively
  • Implemented and maintained building security measures, including access control systems
  • Ensured smooth move-in and move-out processes for residents
  • Collaborated with team members and contractors to address maintenance issues promptly
  • Managed budgets, financial records, and vendor relationships
  • Developed and implemented effective maintenance schedules and procedures
  • Maintained compliance with safety regulations and building codes
  • Acted as a liaison between residents and property management.

Building Manager

Alliance Maintenance Ltd
10.2018 - 12.2020
  • Participated in Milano building project in Burnaby, assuming a wide range of responsibilities
  • Provided excellent customer service, including Strata and developer negotiations
  • Managed daily emails, inquiries, and maintained effective communication with stakeholders
  • Conducted regular inspections and ensured prompt emergency response readiness
  • Set up and maintained Fob system for building access
  • Performed move-in and move-out inspections
  • Oversaw street/neighborhood committee maintenance and customer relationship management
  • Demonstrated proficiency in team building, personnel scheduling, and property fees management
  • Generated project revenue through meeting room, outsourcing room, and entertainment room rentals
  • Prepared and submitted monthly reports to the neighborhood committee, ensuring service team satisfaction.

Education

Bachelor of Economics -

Simon Fraser University
Vancouver, BC

Skills

  • Property Maintenance
  • Social Media Engagement
  • Community Association Support
  • Effective Planning
  • Administrative Leadership
  • Facility Operations

Certification

CPO Certificate

Timeline

Building Manager/Operation Supervisor

New ChangJiang Property
01.2021 - 03.2023

Building Manager

Alliance Maintenance Ltd
10.2018 - 12.2020

Bachelor of Economics -

Simon Fraser University

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Ivan SHI