Ivan Saguilan
San Juan Capistrano
Summary
Seasoned supervisor with extensive worker scheduling and task management expertise. Strong history of developing and executing resource planning, coordination and utilization strategies to meet performance goals. Proven skill in handling different situations with poise and professionalism. Quickly handles customer service issues, expertly parks cars and maintains safe and secure parking experience for guests. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Valet Parking Supervisor
Secure Parking, LLC
10.2016 - Current
- Enhanced customer satisfaction by efficiently managing valet operations and addressing concerns promptly.
- Reduced wait times for guests by streamlining vehicle retrieval processes and optimizing staff deployment.
- Improved team performance through regular coaching.
- Ensured high levels of service quality by conducting thorough employee training and emphasizing the importance of attention to detail.
- Maintained a safe and secure work environment by enforcing strict safety protocols and regularly inspecting equipment.
- Collaborated with other departments to ensure efficient coordination of guest arrivals and departures, enhancing overall guest experience.
- Coordinated with security personnel to mitigate potential risks and ensure a safe environment for guests, employees, and their vehicles.
Cook
Buffalo Wild Wings
09.2015 - 07.2016
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Supported kitchen staff training and development, leading to increased productivity and efficiency.
Education
High School Diploma -
Dana Hills High School
Dana Point, CA06.2014
Skills
Ability to lead
Can work well with others
Excellent communication skills
Eager to learn
Goal oriented
Languages
Spanish
Native or Bilingual
Timeline
Valet Parking Supervisor
Secure Parking, LLC
10.2016 - Current
Cook
Buffalo Wild Wings
09.2015 - 07.2016
High School Diploma -
Dana Hills High School
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