Ivan Rodriguez
Bakersfield
Summary
Dynamic Auto Parts Specialist with a proven track record at O'Reilly Auto Parts, excelling in auto parts sourcing and customer service. Skilled in automotive diagnostics and problem-solving, I enhanced inventory accuracy and customer satisfaction through effective communication and collaboration, ensuring optimal vehicle performance and safety.
Professional Auto Parts Specialist with solid track record in inventory management, customer service, and automotive knowledge. Known for strong focus on collaboration and adaptability, delivering high-quality results even in dynamic environments. Skilled in product identification, problem resolution, and maintaining efficient supply chain operations. Dependable team player with passion for achieving operational excellence.
Overview
1
1
Certification
Work History
Auto Parts Specialist
Oreillys Auto Parts
2019 - 2023
- Assisted customers in identifying and sourcing appropriate auto parts for various vehicle makes and models.
- Utilized inventory management systems to track stock levels and assist with reorder processes.
- Educated customers on product features, benefits, and proper installation techniques for optimal performance.
- Collaborated with team members to enhance store organization, ensuring easy access to frequently requested items.
- Conducted regular inventory audits to maintain accuracy and minimize discrepancies in stock records.
- Resolved customer inquiries efficiently, contributing to positive shopping experiences and increased satisfaction rates.
Service Advisor
Big O Tires
2020 - 2021
- Provided exceptional customer service, addressing inquiries and resolving issues effectively.
- Assisted technicians by coordinating service appointments and managing workflow efficiently.
- Maintained accurate records of customer interactions and service documentation for future reference.
- Educated customers on tire maintenance and safety practices, promoting informed decision-making.
Automotive Technician
Jim Burke Ford
2016 - 2018
- Diagnosed and repaired automotive systems, including engines, transmissions, and brakes.
- Conducted routine maintenance services, ensuring vehicle performance and safety standards.
- Utilized diagnostic tools to identify issues and recommend appropriate solutions.
- Collaborated with team members to enhance service efficiency and customer satisfaction.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Education
Associate of Science - Industrial Technology Automotive
Bakersfield College
Bakersfield, CA05.2016
Skills
- Auto parts sourcing
- Automotive diagnostics
- Preventive maintenance
- Diagnostic tool utilization
- Parts catalog management
- Problem-solving skills
Certification
Auto Tune-Up and Emissions Systems
Automotive HVAC
Automotive Management
Automotive Powertrain
Languages
Spanish
Native or Bilingual
Timeline
Auto Parts Specialist
Oreillys Auto Parts
2019 - 2023
Service Advisor
Big O Tires
2020 - 2021
Automotive Technician
Jim Burke Ford
2016 - 2018
Associate of Science - Industrial Technology Automotive
Bakersfield College