Ivan Ricketts
Guelph
Summary
Dynamic and versatile professional with experience at The Boathouse Tea Room, showcasing strong multitasking and customer service skills. Excelled in fast-paced environments, significantly enhancing guest experiences and team efficiency. EMR certified and a proven team player, adept at learning new skills and exceeding expectations.
Overview
6
6
years of professional experience
Work History
Server
The Boathouse Tea Room
06.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Line Cook
Angels Dinner
12.2018 - 09.2021
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Education
Pre-Service Firefighting -
Fleming College
Peterborough, ON07-2024
High School Diploma -
John F. Ross
Guelph, ON06-2021
Skills
-EMR certified
-BLS certified
- Strong social and customer service skills
- Multi-tasker
- very organized
- Team player
Timeline
Server
The Boathouse Tea Room
06.2021 - Current
Line Cook
Angels Dinner
12.2018 - 09.2021
Pre-Service Firefighting -
Fleming College
High School Diploma -
John F. Ross
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