Magdalena Landeros

• Provides daily intake and registration support at all LEF locations, including virtual and portals to different client groups such as newcomers, internationally trained individuals, youth, seniors, etc.
  • Strong case management of an average of 60 clients per year, including information and orientation, referrals, needs assessment, action planning, solution-focused counselling, settlement, housing, youth programs, education and employment support to all LEF clients and program participants as assigned.
  • Develops in-depth relationships with clients to create, monitor and follow up actionable plans focused on strengthening their assets that lead to a sustainable livelihood.
  • Facilitates full workshop roster, including the development, modification, and update of learning modules to address current client needs based on comprehensive research and analysis.
  • Develops, coordinates, and builds partnerships with community agencies, employers, and other community organizations to facilitate client support such as referrals, mental health services, food banks furniture, etc.
  • Plans and participates in outreach activities to expand networks, share information, and reach out to isolated community members.

• Oversees the day-to-day operations of the IDN, which includes administrative tasks, record-keeping, and communication with network members.
• Engages with current members to foster a sense of community and encouraged participation in network activities sharing resources, information, and best practices among network members, particularly in the context of medical licensure certification, and professional development.
• Organizes and coordinates events, seminars, webinars, or workshops that provide valuable information and networking opportunities for members and collaborates with medical associations, regulatory bodies, and other organizations to create pathways and opportunities for internationally trained doctors to practice in the host country.
• Advocates for the needs and concerns of internationally trained doctors and offers support and guidance in their efforts to meet licensing and certification requirements including policy changes at the local, regional, or national level to create more inclusive and streamlined processes for internationally trained doctors.
• Offers mentorship and coaching to internationally trained doctors helping to navigate the local healthcare system and achieve their professional goals.
• Promotes cultural competency and sensitivity within the network to ensure culturally diverse and inclusive healthcare practices.

• Prepared specimens for analysis, performing analyses following written procedures.
• Confirmed and verified results through knowledge of techniques, principles, and instruments.
• Operated, calibrated, conducted performance checks, and maintained any clinical laboratory instruments or equipment.
• Conducted established quality control procedures on analytical tests, equipment, reagents, media, and products; evaluated results of quality control and implemented corrective action when indicated.

• Reviewed and evaluated fertility legislation and policies.
• Identified legal flaws in policies and recommended amendments to the morphology program.
• Liaised with stakeholders to determine the needs and goals of policies.

• Communicated with individuals infected and diagnosed with COVID-19 over the phone to answer inquiries (e.g., access to food, medication deliveries and emergency compensation plan applications) and to ensure needed support was put in place.
• Checked in daily with clients with a COVID-19 diagnosis to assess their health status, identify and address their needs, resolve their issues, and make referrals as needed resulting in a high level of client satisfaction.
• Collected clients' personal information following Canadian Red Cross confidentiality policies and kept accurate information in the electronic records database (e.g., on personal information, concerns and actions taken to resolve issues).
• Demonstrated empathy to those in critical situations and established good communication to maintain their physical and mental health while in isolation or awaiting emergency medical support.
• Worked remotely at home using the Noble Web System Dialer Version 3.0.10.2 during shift hours or as needed with minimal supervision.