Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Ivan Lopez

Santa Ana

Summary

From my time working as a parking attendant, I have worked from the early morning hours to the late nights for the fair and its many events where I have to make on the spot decision for where fair and event attendees are suppose to go for their parking and the entrance gate. Then me and one or two co-workers would have to manage the employee-only parking lot by ourselves where we would have to check anyone who comes if they have the correct permit to park. I would have to count how many parking space is available, managing the flow of traffic, report any problems and incidents to superiors, and making the attendees happy with my customer service.

Overview

3
3
years of professional experience

Work History

Parking Attendant

OC Fair & Event Center
07.2021 - 11.2024
  • Managed parking operations for events, ensuring efficient vehicle flow and optimal space utilization.
  • Assisted attendees with parking inquiries, providing exceptional customer service and support.
  • Resolved conflicts or issues related to parking services, ensuring a positive experience for guests.
  • Answered general questions about parking fees, facilities, and directions.
  • Promoted a welcoming atmosphere by greeting each customer upon arrival, offering assistance when needed throughout their visit.
  • Assisted with traffic flow during peak hours, ensuring smooth entry and exit for all patrons.

Education

High School Diploma -

Santa Ana College
Santa Ana, CA
06-2027

Skills

  • Strong customer service
  • Team player attitude

  • Reliable and punctual
  • Patience and tolerance

Accomplishments

  • Maintaining a good flow of traffic for dozens of tour buses during the early hours before the start of a marathon, the peak of incoming attendees for parking, and the closing hours.

Timeline

Parking Attendant

OC Fair & Event Center
07.2021 - 11.2024

High School Diploma -

Santa Ana College
Ivan Lopez