Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ivan Harris

Pincher Creek,AB

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

27
27
years of professional experience

Work History

Associate Manager

No Friils - Pincher Creek
03.2025 - Current
  • Optimized workflow processes to reduce bottlenecks and increase overall effectiveness.
  • Proactively identified areas for improvement, implementing solutions that led to significant cost savings.
  • Leveraged industry best practices to enhance operational efficiency within the organization.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Generated repeat business through exceptional customer service.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Guard

Pincher Creek RCMP Detatchment
10.2023 - Current
  • Enhanced security measures by conducting thorough patrols, monitoring CCTV systems, and maintaining a strong presence in designated areas.
  • Detected potential threats by closely observing behaviors, identifying suspicious activities, and promptly reporting incidents to supervisors or law enforcement.
  • Assisted in emergency situations by remaining calm under pressure, following established protocols, and providing support to first responders.
  • Completed detailed reports on daily activities, incidents, or irregularities observed during shift hours.
  • Complied with all company policies, local laws, and regulations governing security guard duties.
  • Responded quickly to emergency situations to assess and deflect issues.

Store Manager

Walmart Canada
03.2012 - 03.2022
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Developed a successful employee retention plan, reducing staff turnover rates significantly.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
  • Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
  • Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.

Store Manager

Max Pasley Enterprises Ltd
05.1998 - 01.2012
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Approved regular payroll submissions for employees.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Education

Bachelor Of Business Administration - Accounting And Finance

Mount Royal University
Calgary, AB

High School General Diploma -

Lindsay Thurber Comprehensive High School
Red Deer, AB
06.1984

Skills

  • Surveillance
  • Physical Stamina
  • Emergency Response
  • Reporting Skills
  • Verbal and Written Communication
  • Document Preparation
  • Conflict Resolution
  • Customer Service
  • Critical Thinking
  • First Aid Administration
  • Reliable and Responsible
  • CPR Certified
  • First Aid Training
  • Coaching and Mentoring

Languages

English
Native or Bilingual

Timeline

Associate Manager

No Friils - Pincher Creek
03.2025 - Current

Guard

Pincher Creek RCMP Detatchment
10.2023 - Current

Store Manager

Walmart Canada
03.2012 - 03.2022

Store Manager

Max Pasley Enterprises Ltd
05.1998 - 01.2012

Bachelor Of Business Administration - Accounting And Finance

Mount Royal University

High School General Diploma -

Lindsay Thurber Comprehensive High School

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Ivan Harris