Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Ivan Garcia

San Jose

Summary

Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality.

Overview

2
2
years of professional experience

Work History

Team Leader

Walmart
San Jose
11.2023 - Current
  • Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
  • Reviewed customer service surveys and implemented strategies to improve customer satisfaction ratings.
  • Coordinated team activities and delegated tasks to ensure efficient completion of projects.

Food and Beverage Associate

Great American Snacks
Santa Clara
05.2023 - 12.2024
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
  • Assembled and served meals according to specific guest requirements.
  • Provided assistance to kitchen staff when needed for tasks such as dishwashing or prepping ingredients for meals.

Sales Associate

Mainland Skate And Surf
San Jose
01.2023 - 04.2023
  • Handled returns and exchanges according to company policies.
  • Assisted customers with product selection, sizing and styling.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.

Education

High School Diploma -

San Jose State University
San Jose, CA
05-2028

Skills

  • Customer service
  • Sales analysis
  • Product merchandising
  • Task prioritization

Languages

Spanish
Professional

Affiliations

  • Mechanic experience
  • Mechanical engineer major

Timeline

Team Leader

Walmart
11.2023 - Current

Food and Beverage Associate

Great American Snacks
05.2023 - 12.2024

Sales Associate

Mainland Skate And Surf
01.2023 - 04.2023

High School Diploma -

San Jose State University
Ivan Garcia