Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ivan Escobar

San Diego

Summary

- Determined employee and trainer with strong skills in costumer service, time management, and communication.

- Proven ability to effectively mentor beginning staff and enhance team collaboration.

- Focused on effective communication and tailored training strategies.

- Extensive experience in costumer service and effectively resolving patron inquiries, contributing to a fulfilling and productive environment.

Overview

3
3
years of professional experience

Work History

Cashier

Sharetea
San Diego, CA
08.2023 - Current

- Efficiently maintained patrons transactions in a timely manner, satisfying needs of said patrons.

- Assisted in costumer service, productively resolving patron inquiries and met concerns with solutions promptly.

- Welcomed patrons and consulted determining paths that would best suit their needs.

- Skilled effectively in operating cash register for cash, checks, as well as credit card transaction with accuracy levels meeting excellent.

- Counted money in cash drawers at the beginning and end of shifts to maintain accuracy without the issues of error.

- Answered arising questions and or concerns of patrons in constructive manners.

- Collaborated consistently with team members to maximize sales targets, maintaining a productive environment with exceeding communication.

Barista

Sharetea
San Diego, CA
08.2023 - Current

- Managed inventory levels, restocking supplies in order to reach optimal operations during possibility of peak hours.

- Presented efficient work productivity to enhance accuracy and reduce wait times by patrons.

- Provided costumer service, constantly in search of resolving complaints promptly to maintain positive experience for patrons.

- Assisted costumers in direction that would best meet their needs and concerns.

- Adapted and trained new staffs with techniques that not only met standards, but as well in an effective manner.

Barista Trainer

Sharetea
San Deigo, CA
07.2024 - Current

- Mentored beginning staff, fostering a collaborative environment with productive communication.

- Collaborated with management to effectively receive feedback in regards to training programs and efficient goals.

- Provided feedback to trainee's based on performances of progress, offering constructive criticism when necessary.

- Focused on customized training strategies based on individual knowledge, accounting for experience, and strengths.

Education

High School Diploma -

Samuel F.B. Morse High School
San Diego
06-2020

Skills

    - Excelling leadership

    - Training Background

    - Cash Handling

    - Clear communication

    - Exceptional costumer service

    - Decision-making

    - Physical stamina

Timeline

Barista Trainer

Sharetea
07.2024 - Current

Cashier

Sharetea
08.2023 - Current

Barista

Sharetea
08.2023 - Current

High School Diploma -

Samuel F.B. Morse High School
Ivan Escobar