Ivan Delgado
Murrieta
Summary
Results-driven optician with 4+ years of experience in high-volume optical and private optometry settings. Skilled in specialty lens ordering, vision insurance verification and billing, eyewear troubleshooting, patient care, and laboratory coordination. Recognized for maintaining a high level of accuracy in prescription processing and eyewear orders while providing personalized patient support and helping patients feel comfortable and confident throughout the eyewear selection process. Strong communication, problem-solving, and customer service abilities with experience assisting a wide range of patient needs in fast-paced healthcare environments.
Overview
7
7
years of professional experience
Work History
Senior Optician
Private Office
2025.03 - 2026.03
- Assisted 25–30 patients daily in a high-volume private optometry practice while maintaining exceptional order accuracy and patient satisfaction.
- Specialized in advanced lens products including progressive, high-index, prism, and specialty lenses.
- Supported and assisted other opticians with complex orders, insurance billing, and lens troubleshooting.
- Managed high-volume eyewear orders and maintained strong communication with optical laboratories to ensure accuracy and timely delivery.
- Inspected completed eyewear orders for prescription accuracy and quality before patient dispensing.
- Performed frame adjustments, fittings, and optical measurements including PD and segment heights.
- Scheduled appointments, answered phones, and supported daily front office operations as needed.
- Maintained accurate patient records using EHR and optical order management systems.
Optician
America’s Best Contacts & Eyeglasses
2022.05 - 2024.12
- Organized patient files and assisted patients after seeing doctor.
- Helped style patients based on facial structure/shape and lifestyle.
- Regularly worked with vision insurance such as: VSP, Spectera, and Eyemed
- Assembled patient eyeglass and contact orders, made lens suggestions based on patient prescription.
- Dispensed eyeglass orders upon arrival and made adjustments as necessary.
- Provided contact insertion and removal training for patients when needed.
- Ensured compliance with relevant health and safety regulations such as HIPAA.
- Three months of experience as third key.
Sales Associate
Nordstrom
2018.11 - 2020.08
- Maintained store appearance and upkeep.
- Assisted customers on sales floor and registers.
- Received, processed, stocked, and organized merchandise.
Education
Bachelor of Science - Molecular & Cellular Biology
California State University Long Beach
Long Beach, CA05.2025
Associates Degree - Biology
Mt. San Jacinto City College
05.2022
Skills
- Bilingual: English & Spanish
- Microsoft Word, Excel, & PowerPoint
- Adaptable to fast paced environments
- POS systems
- Communication and interpersonal skills
- Strong analytical and problem solving abilities
Timeline
Senior Optician
Private Office
2025.03 - 2026.03
Optician
America’s Best Contacts & Eyeglasses
2022.05 - 2024.12
Sales Associate
Nordstrom
2018.11 - 2020.08
Associates Degree - Biology
Mt. San Jacinto City College
Bachelor of Science - Molecular & Cellular Biology
California State University Long Beach