Ivan Castellanos
South El Monte
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Finding my place in this world and trying to not just make a difference, but also be the difference.
Overview
5
5
years of professional experience
Work History
SOM
Metro by T-Mobile
Los Angeles
10.2023 - Current
- contributed innovative ideas and solutions to enhance team performance and outcomes
- worked with diverse group of coworkers to accomplish goals and address issues related to our products and services
- promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
- provided support and guidance to colleagues to maintain a collaborative work environment
- demonstrated strong problem solving skills, resolving issues efficiently and effectively
- achieved cost savings by developing functional solutions to problems
Sales Associate
Metro by T-Mobile
Los Angeles
10.2023 - Current
- explained product features and benefits to enhance customer understanding
- maintained store appearance and organized merchandise displays
- managed inventory levels and restocked products as needed
- collaborated with team members to improve sales strategies
- performe
d cashier duties such as accepting payments, issuing receipts and counting money back change - handled customer complaints in a profe
ssional manner - answered incoming telephone calls to provide store, products and services information
- maintained up-to-date knowledge of store merchandise and policies
- sold various products by explaining unique features and educating customers on proper application or usage
- upsold additional items based on customer interests and needs
Meat Department Clerk
Vallarta Supermarket
Los Angeles
08.2022 - 11.2022
- assisted customers with selecting and packaging meat products
- operated cutting tools to prepare meat for display and sale
- ensured compliance with food safety regulations and standards
- collaborated with team members to manage daily operations efficiently
- weighed, packaged, priced and labeled items for sale in the department
- maintained a clean and orderly work area in accordance with health and safety regulations
Deli/Bakery Worker
Walmart
Rosemead
10.2021 - 07.2022
- maintained cleanliness and organization of the area.
- monitored inventory levels and restocked supplies as needed
- assisted customers with product selections and inquiries
- followed health codes and regulations regarding food handling procedures
- operated ovens, proofers, fryers, sheeters, rounders, scales and mixers for bakery
- rotated stock regularly to prevent spoilage due to overstocking or outdating
- stocked shelves with bakery products ensuring freshness dates were up-to-date
- maintained a clean work environment throughout the day by sweeping floors, wiping down surfaces and disposing of waste materials properly
- Ensured that all food items were prepared according to company standards
Warehouse Worker
SWATFAME INC
City of Industry
07.2020 - 08.2020
- worked with team members to organize shipments for delivery
- kept shelves, workstations and pallet areas clean to maintain safe work environment
- used pallet jacks to move items to and from warehouse locations
- packaged items carefully using protective materials like bubble wrap or foam sheets
- organized warehouse space for efficient storage of products
- operated scanners, computers, and other equipment to track orders
- staged and sorted multiple types of products for loading
- utilized warehouse management software for tracking product locations efficiently
Education
High School Diploma -
South El Monte High School
1001 Durfee Ave South El Monte CA 9173306-2020
Some College (No Degree) -
Rio Hondo College
Whittier, CASome College (No Degree) -
East Los Angeles College
Monterey Park, CASkills
- Customer service
- Sales strategies
- Inventory management
- Problem solving
- Effective communication
- Time management
- Attention to detail
- Conflict resolution
- Training & Development
- Multitasking
- Verbal communication
- Organizational skills
- Written communication
- Adaptability to change
- Research
- Critical thinking
- Teamwork and collaboration
- Analytical thinking
Timeline
SOM
Metro by T-Mobile
10.2023 - Current
Sales Associate
Metro by T-Mobile
10.2023 - Current
Meat Department Clerk
Vallarta Supermarket
08.2022 - 11.2022
Deli/Bakery Worker
Walmart
10.2021 - 07.2022
Warehouse Worker
SWATFAME INC
07.2020 - 08.2020
High School Diploma -
South El Monte High School
Some College (No Degree) -
Rio Hondo College
Some College (No Degree) -
East Los Angeles College