Ivan Cao

• Reset party rooms between events by collecting trash, wiping down surfaces and sweeping floor.
• Protected young guests by monitoring activities and maintaining strong perimeter for activities.
• Decorated and set tables in accordance with party themes and age groups.
• Resolved conflicts to restore customer satisfaction and promote loyalty to company brand.
• Prepared and served food and drinks to guests, meeting hygiene and safety standards.

As a former YMCA volunteer, I brought positivity, being helpful and welcoming at all times. Building relationships with youth and introduce them to other youth, staff, and volunteers. Delivering YMCA service responsibly, honestly, respectfully, and with care

As a former volunteer worker for United Way Greater Toronto, we raised money to fight poverty in Toronto, York and Peel Regions. It primarily grants to local charities but also runs its own community development programs and conducts research to identify causes of poverty and inequality in the GTA.