Ivan Brownell
Moncton,NB
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
13
13
years of professional experience
Work History
Finance and Sales Manager
Steele Auto Group
2022.08 - Current
- Manager approximately 40 calls, emails, texts and face to face interactions per day.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Assessed sales performance data to develop targeted action plans for underperforming territories or products lines.
- Developed and implemented strategies to increase sales and profitability.
- Increased efficiency and team productivity by promoting operational best practices.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Handled customer inquiries and suggestions courteously and professionally.
Branch Manager / Legal Account Manager
Easyfinancial Services
2014.08 - 2022.08
- Performed banking, business administration and financial tasks to guarantee five-star service for clients.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Ensured regulatory compliance through diligent adherence to industry standards, guidelines, and company policies.
- Implemented and regularly reviewed financial controls to generate accurate and reliable financial data.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Reviewed and edited loan agreements to enhance clarity and monitor compliance with requirements.
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
- Submitted loan applications to underwriter for verification and recommendation.
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
District Team Leader /Retail Store Manager
Glentel Wirelesswave/ Tbooth
2011.08 - 2014.03
- Developed high-performing team through effective recruitment, training, and retention strategies.
- Resolved escalated issues promptly with diplomacy, tactfulness, ensuring customer satisfaction while maintaining positive brand reputation for organization in local communities served by district area.
- Fostered culture of continuous improvement by encouraging open feedback loops and incorporating best practices from other districts within organization.
- Delivered consistent results by establishing clear expectations, setting challenging goals, and providing ongoing support to team members.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
- Established strong working relationships with industry partners, enabling access to valuable resources and collaboration on mutually beneficial projects within district territory.
- Recruited, hired and trained 10 associates to develop into productive team members with excellent product knowledge.
Education
High School Diploma -
Amherst Regional High School
Amherst, NS06.1994
Skills
- Order Management
- Product Knowledge
- Pipeline Management
- Systems and software expertise
- Sales Quota Management
- Inventory Management
- Analytical problem solver
- Staff Training and Development
- Key Account Management
- Staff Management
- Account Management
- Performance Management
Languages
English
Native or Bilingual
French
Professional Working
Timeline
Finance and Sales Manager
Steele Auto Group
2022.08 - Current
Branch Manager / Legal Account Manager
Easyfinancial Services
2014.08 - 2022.08
District Team Leader /Retail Store Manager
Glentel Wirelesswave/ Tbooth
2011.08 - 2014.03
High School Diploma -
Amherst Regional High School