IVADNY OCHOA-REMBIS
Busy Bees Babysitting
Carlsbad
4
years of professional experience
Friendly and dependable customer service professional with experience in front desk operations and fast-paced retail environments. Quick learner known for creating welcoming customer experiences, staying organized, and working well with a team. Fluent in English and Spanish.
Work History
Babysitter
1 Year 4 Months- Ensured safe and positive environment for children of various ages, fostering their development and security.
- Created engaging activities while upholding routines, promoting children's well-being and enjoyment.
- Communicated with parents about schedules, activities, and daily updates.
- Exhibited responsibility, patience, and effective problem-solving in diverse childcare situations.
Front Desk Sales Associate
1 Year 2 Months- Welcomed members and guests, providing friendly and prompt customer service in a busy studio environment.
- Managed front desk operations by answering phones, checking members into classes, assisting with scheduling, and responding to customer questions.
- Introduced prospective members to Orangetheory Fitness, effectively explaining membership options to facilitate informed decision-making.
- Built relationships with potential and current members to support membership sales, providing tailored recommendations.
- Worked closely with coaches and team members to ensure smooth daily operations during busy periods.
- Maintained clean, organized, welcoming front desk and customer area to enhance member experience and satisfaction.
Brand Representative
1 Year 11 Months- Delivered friendly customer service in fast-paced retail environment, enhancing customer satisfaction.
- Guided customers in finding products, addressing questions, and making tailored recommendations to meet their needs.
- Provided friendly customer service in a fast-paced retail environment.
- Worked as part of a team to meet daily sales and customer service goals.
- Fostered welcoming shopping experience by assisting customers promptly and professionally, encouraging repeat visits.
Education
Bachelor of Science - Health Sciences
Graduated May 2026
Skills
Customer Service
Strong work ethic
Time Management
Organization
Detail-oriented
Area upkeep
Attention to detail
Multitasking
Cash Handling
Safety Protocols
Sales and upselling
Attention to detail
Timeline
Babysitter
Busy Bees Babysitting
01.2025 - 05.2026Read More
Front Desk Sales Associate
Orangetheory Fitness
03.2024 - 05.2025Read More
Brand Representative
Abercrombie & Fitch
09.2022 - 08.2024Read More
Arizona State University
Bachelor of Science from Health Sciences
Read More