Iva Halfar
Kitchener,ON
Summary
Hi! My name is Iva, and I genuinely love people and meaningful connections. While my main career is in BMW New Car sales, I’m looking for a fun, fast-paced part-time role where I can bring positive energy and deliver amazing guest experiences. I’m great with people, confident behind the bar, and committed to being a strong team player. References are available upon request!
Overview
2026
2026
years of professional experience
Work History
Bartender | Server
Gaslight District - The Foundry | The Underwing
Cambridge, ON
06.2024 - Current
- Created signature cocktails using innovative ingredients and techniques to enhance customer experience.
- Managed bar inventory through effective ordering and stock rotation to minimize waste.
- Trained new staff on beverage preparation, service standards, and customer engagement strategies.
- Delivered exceptional service in fast-paced environment, ensuring timely order fulfillment and guest satisfaction.
- Implemented efficient workflow processes resulting in reduced wait times during peak hours.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
New Car Sales Advisor
BMW Grand River
08.2021 - Current
- New Car Sales Client Advisor
- Personal relationship expert, building excellent customer service
- Client Needs analysis
- Formulate offers for management approval
- Retain gross profits while maintaining volume targets
- Remain current on product knowledge and terminology
Sales & Leasing Consultant
Guelph Volkswagen
04.2021 - 08.2021
- Demonstrated excellent client experiences
- Needs analysis and meaningful qualification
- Designed ideal client vehicle needs
- Positive professional impression on the sales floor
Bar Server
The Keg Restaurant and Bar
01.2018 - 01.2020
- Greet guests with a friendly, professional attitude and make them feel welcomed from the moment they arrive.
- Accurately take food and beverage orders (including drinks from the bar), and deliver them promptly to guests.
- Demonstrate knowledge of The Keg’s menu and beverage offerings, confidently explaining selections and recommending pairings when appropriate.
- Set up, clean, and restock your service and bar-related stations throughout your shift.
- Work as part of the service team — communicating with bartenders, kitchen staff, hosts, and bussers — to deliver seamless service.
- Monitor guest satisfaction, respond to requests or concerns professionally, and ensure guests leave with a positive impression.
Shift Leader - Customer Service Representative
LCBO
Waterloo, ON
2015 - 2018
- Supervised daily operations to ensure efficient workflow and adherence to safety protocols.
- Trained and mentored new staff on operational procedures and customer service excellence.
- Resolved customer inquiries and complaints, enhancing overall satisfaction and retention.
- Scheduled shifts and managed team assignments to optimize resource allocation.
- Conducted inventory assessments to maintain optimal stock levels and minimize waste.
- Trained new employees and delegated daily tasks and responsibilities.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
Lead Server | Bartender
Blackshop Restaurant & Wine Bar
Cambridge, ON
2008 - 2015
- Oversaw daily restaurant operations, ensuring high-quality service and customer satisfaction.
- Mentored and trained new servers, enhancing team performance and service standards.
- Implemented efficient workflow strategies, optimizing table turnover and reducing wait times.
- Cultivated warm relationships with regular customers.
- Trusted with closing duties, ensuring the restaurant was locked, secured, and alarmed according to company procedures.
- Supervised multiple priorities in a fast-paced setting by preparing drinks, providing guest service, and overseeing staff to ensure smooth shift operations.
- Responsible for end-of-shift financial reconciliation, including balancing cash envelopes, POS reads, and debit merchant terminals.
Education
Level 1 Nutrition Certificate -
Precision Nutrition
01.2020
Level 1.3 French Completed - undefined
French
01.2020
Automotive Certification Course
Georgian College
Barrie04-2021
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Customer service expertise
- Responsible alcohol service
- Hospitality service expertise
- Service-oriented mindset
LANGUAGES/EDUCATION
Czech: Lifetime, Fully fluent
Spanish: Lifetime, Semi-conversational
English
Full Professional
Interests
- Cooking
- Food Tourism
- Fitness
- Power Walking
- Personal Development and Self-Improvement
Timeline
Bartender | Server
Gaslight District - The Foundry | The Underwing
06.2024 - Current
New Car Sales Advisor
BMW Grand River
08.2021 - Current
Sales & Leasing Consultant
Guelph Volkswagen
04.2021 - 08.2021
Bar Server
The Keg Restaurant and Bar
01.2018 - 01.2020
Level 1.3 French Completed - undefined
French
Shift Leader - Customer Service Representative
LCBO
2015 - 2018
Lead Server | Bartender
Blackshop Restaurant & Wine Bar
2008 - 2015
Level 1 Nutrition Certificate -
Precision Nutrition
Automotive Certification Course
Georgian College