Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Iuliia Kroka

Victoria,Victoria, BC

Summary

Відповідальний General worker II, пропонуючи перевірені навички, підтримуючи чистоту на кухнях та сприяючи задоволенню клієнтів завдяки винятковому сервісу. Присвячений виконанню швидкоплинної роботи та правильному поводженню з їжею. Командний гравець, орієнтований на обслуговування, добре спілкується з людьми, що призводить до постійних клієнтів.

Overview

12
12
years of professional experience

Work History

Catering Assistent

Delikatering
06.2018 - 05.2023
  • Provided friendly, courteous service to create memorable moments for guests.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Maintained flexible work schedule to meet event needs.
  • Delivered catered food and supplies to facility for on-time set-up.
  • Arranged furniture and added decorations to assist in setting up for catering events.
  • Prepared sandwiches, salads and other specialty items according to customer specifications.

BARTENDER

Alba Adea
04.2016 - 09.2019
  • Accommodated guests effectively and politely, took orders, prepared drinks and service tickets promptly
  • Provided excellent customer service to patrons, increasing the number of regular clients by 20%
  • Conducted daily account of money in the register at the beginning and end of the shift
  • Managed the procurement process and monitored the effectiveness of the use of products, working hard in a fast-paced, dynamic environment where demands and deadlines shift frequently
  • Completed other assignments promptly
  • Collaborated successfully with the staff, establishing professional communication, courtesy, cultural sensitivity, and support in completing assigned tasks.
  • Served high customer volumes during special events, nights, and weekends.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Prepared garnishes by evenly slicing and pitting fruits.
  • Helped management plan and serve bar menu exceeding customer expectations.

KITCHEN HELPER

Restaurant Piazza
08.2011 - 11.2011
  • Followed supervisor instructions to complete tasks on time.
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
  • Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
  • Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
  • Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
  • Learned other teammates' work tasks to train as backup.

Education

Junior Specialist Diploma in Jurisprudence

Sumy State University
Ukraine
05.2008

Skills

  • Ingredient Preparation
  • Chef Support
  • Quality Control
  • Safe Food Handling
  • Kitchen Station Cleanliness
  • Plates Presentation
  • Sauce and Dressing Creation
  • Proper Storage Procedures
  • Salad Bar and Buffet Maintenance
  • Sandwich Artistry
  • Beverage Service

Languages

Ukrainian
Native or Bilingual
Russian
Native or Bilingual
Czech
Native or Bilingual
English
Limited Working

Timeline

Catering Assistent

Delikatering
06.2018 - 05.2023

BARTENDER

Alba Adea
04.2016 - 09.2019

KITCHEN HELPER

Restaurant Piazza
08.2011 - 11.2011

Junior Specialist Diploma in Jurisprudence

Sumy State University
Iuliia Kroka