Iuliia Afanasenko
Prague
Summary
Detail-oriented supply chain professional with expertise in inventory management, marine operations, and process optimization. Proven track record streamlining operations and improving supply chain efficiency. Builds strong relationships with stakeholders and drives continuous improvement.
Overview
10
10
years of professional experience
Work History
Operations Supervisor
ExxonMobil
Prague
10.2023 - Current
- Quickly learned specifics of inventory management across 5 business units within EMEAF region.
- Initiated a Sales and Operations Execution project for pilot phase, which integrated Logistics and Distribution, Planning, Customer Service, and Sales teams.
- Collaborated with the team to ensure uninterrupted product deliveries to clients amidst shipment setbacks from Singapore and Saudi Arabia.
Customer Service Supervisor
ExxonMobil
Prague
05.2021 - 10.2023
- Managed a team of 9 experts across South Africa, East and West Africa, Egypt, and the Arab Gulf.
- Applied expertise in logistics to optimize delivery speed during the Red Sea crisis and improve customer satisfaction with AP region shipments.
- Played a key role in developing the Dry Port concept by representing Customer Service at a business meeting in Egypt.
Marine Import Coordinator - Supply Chain
ExxonMobil
Prague
01.2020 - 05.2021
- Led resolution of issues related to overseas import of customers and internal orders to Europe, Middle East, and Africa.
- Played a key role in coordinating export operations across Asia Pacific and Americas by effectively communicating with sending regions, vendors, and resolving issues impacting documentation accuracy, on-time deliveries, and product conditions.
- Successfully integrated newly acquired data monitoring and analysis tools into existing systems, enhancing efficiency in vendor stewardship.
- Represented team in internal meetings, including quick response team, e.g., for port exposures.
Customer Account Specialist
ExxonMobil
Prague
12.2017 - 01.2020
- Managed logistics operations for customer orders across Europe, Middle East, and Africa.
- Revamped the knowledge sharing approach and successfully communicated it across different teams, leading to superior support and improved marine delivery proficiency.
Supervisor - Commercial Team
Russian Railways
Irkutsk
02.2017 - 08.2017
- Led the coordination and oversight of daily operations for a team consisting of 5 direct and 20 indirect employees.
- Delivered regional KPIs like earnings plan and account receivables management with the team support.
Engineer in Telecommunications
Russian Railways
Irkutsk
11.2016 - 02.2017
- Managed bids for telecommunication services
- Managed month end closing activities for billing clients
HR Associate
Russian Railways
Irkutsk
04.2016 - 11.2016
- Supported HR processes by engaging with a large employee population, ensuring meticulous maintenance of personnel documentation.
- Maintained a seamless process of monitoring and coordinating regular medical checks, resulting in timely completion for all employees.
Economist
Russian Railways
Irkutsk
06.2014 - 03.2016
- Led coordination efforts to develop new technical maintenance norms for telecommunication devices within the Eastern-Siberian region
- Calculated headcount projections using planned production, task execution norms, and other factors to aid in regional business division planning.
Education
Master of Economics -
Irkutsk State Railway University
01.2014
Interpreter - English - Russian
Irkutsk State Linguistic University
01.2012
Skills
- Supply Chain management & Logistics
- Problem - Solving
- Data - driven decision - making: SAP, Power BI, Tableau, MS Office
- Cross - functional collaboration
- Adaptability
Languages
English
Full Professional
Russian
Native/ Bilingual
Czech
Limited
Timeline
Operations Supervisor
ExxonMobil
10.2023 - Current
Customer Service Supervisor
ExxonMobil
05.2021 - 10.2023
Marine Import Coordinator - Supply Chain
ExxonMobil
01.2020 - 05.2021
Customer Account Specialist
ExxonMobil
12.2017 - 01.2020
Supervisor - Commercial Team
Russian Railways
02.2017 - 08.2017
Engineer in Telecommunications
Russian Railways
11.2016 - 02.2017
HR Associate
Russian Railways
04.2016 - 11.2016
Economist
Russian Railways
06.2014 - 03.2016
Master of Economics -
Irkutsk State Railway University
Interpreter - English - Russian
Irkutsk State Linguistic University
Similar Profiles
Karthik PerumalKarthik Perumal
Quality Advisor at ExxonMobilQuality Advisor at ExxonMobil
Kaitlin WhiteKaitlin White
Cashier at ExxonMobilCashier at ExxonMobil
MUJTABA MASOODMUJTABA MASOOD
CUSTOMER ACCOUNT SPECIALIST & PRODUCT ADVISOR at EXXONMOBILCUSTOMER ACCOUNT SPECIALIST & PRODUCT ADVISOR at EXXONMOBIL