Itzel M. Valenica
Sales Associate
Downey,CA
Summary
An enthusiastic and eager optical technician in training ready to start contributing to community healthcare. Known for meticulous attention to detail, a strong work ethic, and a friendly demeanor that can comfort patients and coworkers. Proficient in communication and an optimistic attitude. Seeking an opportunity to develop skills, gain experience, and learn from industry mentors.
Overview
4
4
years of professional experience
Work History
Shipment Processor
Old Navy
Commerce, California
11.2024 - Current
- Assisted with store stocking, floor-sets and opening/closing procedures
- Recommended, selected, and helped locate or obtain merchandise to customers
- Put up signage regarding promotions, changes to store regulations, etc
- Operated cash register, scanners and computers to itemize and total customer purchases; collected payments and made changes for cash transactions; balanced drawer at the end of each shift
- Courteously greeted customers and efficiently process transactions within busy, fast-paced retail environments
Shipment Processor
Gap Factory
Commerce, California
06.2022 - 03.2024
- Addressed customer inquiries regarding shipment status or issues promptly, providing exceptional service in every interaction.
- Managed workload efficiently, consistently meeting or exceeding daily shipping quotas while maintaining accuracy and speed.
- Processed shipment of over 15,000+ units with a team of devoted workers regularly
Education
- Optical Technician
American Career College
CA 05.2001 -
High School Diploma -
Schurr High School
Montebello, CA 05.2001 -
Skills
Retail sales
Optical measurements
Insurance billing
Pupillary distance measurement
Eyewear adjustment
Flexible schedule
Customer assistance
Reliability and punctuality
Trend awareness
Stock replenishment
Timeline
Shipment Processor
Old Navy
11.2024 - Current
Shipment Processor
Gap Factory
06.2022 - 03.2024
- Optical Technician
American Career College
05.2001 -
High School Diploma -
Schurr High School
05.2001 -