Itzel Aileen Olivas Sanchez
Imperial Beach
Summary
Ambitious, career-focused job seeker, anxious to obtain an entry-level to help launch career while achieving company goals.
Detail-oriented Clerk equipped with administrative, organizational and customer service skills. Enhances operations with accurate recordkeeping and timely resolutions for diverse problems. Great at managing time in fast-paced environments.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities.
Overview
4
4
years of professional experience
Work History
Inbound Warehouse Associate
Amazon
San Diego
10.2024 - Current
- Processed returns, exchanges, and damaged goods in a timely manner.
- Adhered to safety regulations while operating machinery and moving products around the facility.
- Utilized hand-held scanners to accurately record product information.
- Collaborated with other departments to ensure timely delivery of products to customers.
- Followed detailed instructions when receiving, processing, sorting, labeling, storing, picking, staging and loading merchandise.
Sales Associate
Tommy Hilfiger
San Ysidro
11.2023 - 10.2024
- Provided accurate information about products, prices and services.
- Handled customer complaints in a professional manner.
- Developed promotional strategies to increase sales volume.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Processed credit card transactions quickly and securely.
- Assisted customers with product selection, sizing and styling.
Administrative Assistant
California Medical Innovations
La Jolla
03.2023 - 11.2023
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Provided secretarial and office management support while building cooperative working relationships.
- Inventoried and ordered supplies for office.
- Scheduled appointments, meetings and events for management staff.
- Coordinated appointments, meetings and conferences.
- Maintained accurate department and customer records.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Prepared and prioritized calendars and correspondence.
- Directed customer communication to appropriate department personnel.
- Tracked and submitted employee timesheets to prepare for payroll processing.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Facilitated communication between different departments within the organization.
- Scheduled appointments between clients and customers and internal staff members.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Processed invoices for payment using accounting software applications.
- Updated contact lists regularly when changes occur in employee status or contact information.
Assistant Customs Officer
Tijuana Border
Tijuana
03.2021 - 01.2023
- Strengthened operational efficiencies and traceability by developing organizational deployment material filing systems for confidential employee records and reports.
- Recorded facts and prepared reports to document incidents and activities for later use in court cases and legal records.
- Answered calls and complaints while providing community-oriented police services to improve and enhance quality of life community-wide.
- Prepared import documentation and entered data into the system per country-specific requirements.
- Advised clients on appropriate documentation needed for customs clearance purposes.
- Assisted Customs Officers in processing and examining import and export documents, manifests, invoices, and other related paperwork.
- Recorded details of all imports and exports into the relevant computer system.
- Inspected shipments arriving at port facilities to identify potential contraband items.
- Verified accuracy of customs declarations for goods imported or exported from the country.
Education
BBA - International Commerce And Customs
Universidad Xochicalco
Tijuana07-2022
High School Diploma -
Preparatoria Federal Lázaro Cardenas
Tijuana07.2019
Skills
- Team Building and Development
- Report Writing
- Inventory Systems
- Recordkeeping and Bookkeeping
- Data Entry Documentation
- Meeting Planning
- Excel Spreadsheets
- Mail Management
- Program File Distribution
- QuickBooks Expert
- Inventory management
- Customer service
- Data entry
- Microsoft Office Suite
- Punctual and reliable
Languages
- English, C1 - Advanced
- Spanish, C2 - Proficient
Timeline
Inbound Warehouse Associate
Amazon
10.2024 - Current
Sales Associate
Tommy Hilfiger
11.2023 - 10.2024
Administrative Assistant
California Medical Innovations
03.2023 - 11.2023
Assistant Customs Officer
Tijuana Border
03.2021 - 01.2023
BBA - International Commerce And Customs
Universidad Xochicalco
High School Diploma -
Preparatoria Federal Lázaro Cardenas