Itzel Vergara Velazquez
Huntington Beach
Summary
Store Leader with proven expertise at Petco in optimizing store operations and enhancing team performance. Skilled in cash management and team mentoring, I successfully improved inventory efficiency and customer service. Recognized for implementing effective merchandising strategies that boosted sales visibility and performance. Committed to driving operational excellence and team success.
Overview
6
6
years of professional experience
Work History
Store Leader
Petco
04.2022 - Current
- Led daily store operations, ensuring compliance with company standards and policies.
- Managed cash-handling procedures, ensuring accuracy and compliance with company policy.
- Managed opening and closing procedures, and recommended changes to enhance the efficiency of daily activities.
- Managed inventory levels, optimizing stock availability while minimizing waste.
- Trained and mentored team members to enhance customer service and operational efficiency.
- Received shipments, verified contents against purchase orders, and documented discrepancies.
- Operated pallet jacks to move inventory efficiently within the store.
Assistant Store Manager
7-eleven
09.2019 - 04.2022
- Supported daily operations, ensuring optimal staffing and inventory management efficiency.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Resolved customer inquiries and complaints efficiently, enhancing overall customer satisfaction.
Education
Associate of Arts - Sociology
Golden West College
Huntington Beach, CA05-2022
High School Diploma -
Ocean View High School
Huntington Beach, CA06-2018
Skills
- Store operations
- Team management
- Multitasking and organization
- Store merchandising
- Cash management
Languages
Spanish
Timeline
Store Leader
Petco
04.2022 - Current
Assistant Store Manager
7-eleven
09.2019 - 04.2022
Associate of Arts - Sociology
Golden West College
High School Diploma -
Ocean View High School