Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Itzel Reyes

Rowland Heights

Summary

Friendly and enthusiastic professional with strong organizational and multitasking skills. Child Safety Certified and State Certified bilingual in English and Spanish, with the ability to communicate effectively across diverse groups. Known as a fast learner who adapts quickly, maintains professionalism, and brings energy and positivity to every task. Dedicated to creating a safe, welcoming, and productive environment while delivering high-quality results.

Overview

2
2
years of professional experience
2030
2030
years of post-secondary education
1
1
Certification

Work History

Restaurant Management

Lewis Rice
Rowland Heights
08.2024 - 06.2025

* Ensuring customers have a positive experience from the moment they walk in until they leave.

* Handling complaints, addressing concerns, and making sure customers are satisfied with their meals and service.

* Streamlining processes to reduce wait times, improve service delivery, and enhance the overall dining experience.

* Implementing technology solutions, such as point-of-sale systems, reservation systems, and inventory management tools, to improve efficiency.

* Creating an inviting and comfortable atmosphere.

* Overseeing décor, seating arrangements, and menu.

Sales Associate

Ortegas Fashion
Los Angeles
04.2023 - 11.2024
  • Assisted customers with product selections and provided personalized recommendations.
  • Maintained organized merchandise displays to enhance custom
  • er shopping experience.
  • Handled customer inquiries and resolved issues in a timely manner.
  • Monitored inventory levels and restocked shelves as needed.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Processed sales transactions accurately using point-of-sale systems.

Education

Serve Safe
09.2024 - 09.2028

Rowland Highschool
Rowland Heights, California

Skills

Adaptive management

Customer service

Team collaboration

Problem solving

Communication skills

Critical thinking

Problem-solving abilities

Analytical and critical thinking

Multitasking and organization

Bilingual communication

Fluent bilingualism

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Certification

  • Protecting God's Children Program- Gabriela Coria, August 22, 2025
  • Seal of biliteracy, 2025

Timeline

Serve Safe
09.2024 - 09.2028

Restaurant Management

Lewis Rice
08.2024 - 06.2025

Sales Associate

Ortegas Fashion
04.2023 - 11.2024

Rowland Highschool
Itzel Reyes