Itze Mejia Vazquez
Suisun City
Summary
Dedicated professional with expertise in customer service and behavior intervention. Proven ability to quickly learn and apply new knowledge effectively. Strong communication skills enhance client and guest interactions and support positive outcomes. Possesses experience in data entry and money handling. Capable of quickly memorizing product details and fostering strong customer relationships.
Overview
5
5
years of professional experience
Work History
Behavioral Technician
Burnett Theraputic Services
Napa
12.2024 - Current
- Implemented behavior intervention plans for clients with developmental disabilities.
- Recorded and analyzed client progress data to inform treatment strategies.
- Provided direct support during therapy sessions to facilitate learning experiences.
- Communicated effectively with families about client progress and strategies used.
- Maintained a safe and supportive environment for clients during sessions.
Server
Texas Roadhouse
Fairfield
11.2024 - Current
- Memorized over 40 menu items to provide customized recommendations, enhancing guest dining experience.
- Communicated daily specials and signature menu items, promoting featured offerings to guests.
- Explained menu items, describing ingredients and cooking methods upon request.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Server
Dave and Buster’s
Fairfield
03.2023 - 11.2024
- Served over 100 guests in fast paced environment at a time while maintaining excellent customer service.
- Served food and drinks to private parties and buy-outs.
- Prepared and served food and alcoholic beverages including wine, craft beer, and custom cocktails.
Server
BJ’s Restaurant and Brewhouse
Vacaville
03.2021 - 10.2022
- Provided excellent customer service to ensure guest satisfaction in fast-paced dining environment.
- Handled cash transactions and processed payments efficiently.
- Maintained cleanliness and organization of dining area and service stations.
- Assisted with training new servers on restaurant protocols.
Education
High School Diploma -
Solano Community College
Fairfield, CASkills
- Customer service
- Food preparation
- Alcohol compliance
- Cash handling
- Team collaboration
- Menu memorization
- Dietary restrictions knowledge
- Problem solving
- Behavior intervention
- Behavioral health knowledge
- Developmental disabilities expertise
- Data collection and analysis
Languages
Spanish
Native/ Bilingual
Timeline
Behavioral Technician
Burnett Theraputic Services
12.2024 - Current
Server
Texas Roadhouse
11.2024 - Current
Server
Dave and Buster’s
03.2023 - 11.2024
Server
BJ’s Restaurant and Brewhouse
03.2021 - 10.2022
High School Diploma -
Solano Community College