ITZEL MATUS
Anaheim
Summary
Customer Service with 10+ years of experience managing administrative functions for office personnel. Senior caregiver with experience providing personalized care for older adults.
Overview
4
4
years of professional experience
Work History
Care Manager
Sunrise Senior Living
Orange
07.2025 - Current
- Cared for 12 resident
- Provide hands-on personal care, including assistance with bathing, dressing, grooming and toileting.
- Assist residents with mobility, including transferring from bed to wheelchair and helping them walk move around safely.
- Performed light housekeeping duties such as taking out trash from residents room and laundry.
Receptionist
Investments
Costa Mesa
02.2025 - 06.2025
- Assisted visitors, directing them to appropriate personnel, and answered an average of 20 calls and emails daily
- Handle daily administrative tasks, including mail distribution, creating shipping labels and processing outgoing mail.
- Organize and update the office meeting rooms availability.
File Clerk
The Matian Firm
03.2024 - 01.2025
- Scanned, filed and organized court documents and downloaded discoveries from flash drives or discs dropped off by attorneys.
- Handled incoming and outgoing mail from court, clients and DMV letters.
- Submitted DMV Hearing Request via email.
- Worked on processing FBI fingerprint cards for clients
- Handle outgoing and incoming phone calls and direct them to the correct department or their legal team.
- Make outgoing calls to the DAs office to verify filling status on cases.
File Clerk
BMW
03.2022 - 12.2023
- Data Entry
- Scan deals and verify scanned documents were clear and legible.
- Organize and archive records by date and alphabetically.
- Make photocopies of documents and distribute them each to the correct Department.
- Review 100% of documents for accuracy (customer, lien holder, manufacturer, county and financial information).
- Additional responsibilities as assigned
Education
High School -
El Modena HS
Some College (No Degree) - Paralegal Course
Fullerton College
Fullerton, CA 02.2025 -
Skills
- Filling
- Time Management
- Microsoft Word
- Typing (40 WPM)
- Data Entry
Timeline
Care Manager
Sunrise Senior Living
07.2025 - Current
Some College (No Degree) - Paralegal Course
Fullerton College
02.2025 -
Receptionist
Investments
02.2025 - 06.2025
File Clerk
The Matian Firm
03.2024 - 01.2025
File Clerk
BMW
03.2022 - 12.2023
High School -
El Modena HS