Itzel Dominguez Espejel
San Bernardino
Summary
Dedicated customer service professional with proven skills in problem resolution and team leadership. Seeking to leverage expertise in training and mentoring to enhance operational efficiency. Results-oriented coaching staff member with extensive experience in workflow optimization and training. Known for mentoring new hires and fostering a collaborative team environment aimed at achieving operational excellence.
Overview
8
8
years of professional experience
Work History
Coaching Staff Member
Burlington Coat Factory Distribution Center
San Bernardino
11.2021 - Current
- Oversaw daily workflow to ensure efficient distribution processes.
- Assisted in training team members on inventory management systems.
- Mentored new staff on operational procedures and safety protocols.
Customer Service Cashier
Cardenas Markets
San Bernardino
01.2018 - 09.2020
- Processed customer transactions efficiently at Cardenas Markets.
- Assisted customers with product inquiries and recommendations.
- Maintained cash register accuracy during high-volume sales.
Education
GED -
Inland Career
San Bernardino, CA07-2025
High School Diploma -
Indian Springs High Schhol
San Bernardino, CA06-2017
Skills
- Customer service
- Team leadership
- Training and mentoring
- Problem resolution
- Workflow optimization
- Feedback delivery
- Coaching methodology
- Group leadership
Languages
English
Full Professional
Spanish
Full Professional
References
References available upon request.
Timeline
Coaching Staff Member
Burlington Coat Factory Distribution Center
11.2021 - Current
Customer Service Cashier
Cardenas Markets
01.2018 - 09.2020
GED -
Inland Career
High School Diploma -
Indian Springs High Schhol