Itzel Cadena
Scarborough,ON
Summary
Experienced with property maintenance, tenant relations, and building operations. Utilizes effective management strategies to ensure smooth daily operations and address maintenance issues promptly. Track record of fostering safe and well-maintained living environment.
Overview
6
6
years of professional experience
Work History
Building Superintendent
Amato Maintenance Ltd
Markham
10.2021 - 11.2024
- Performed systematic checks on premises to find areas needing repairs.
- Sustained high standards of cleanliness in communal spaces, fostering a hospitable environment.
- Guaranteed conformity to local building standards via regular interactions with city representatives.
- Streamlined operations by creating efficient schedules for cleaning, landscaping, and other routine tasks.
- Provided timely solutions during on-site after-hours emergency situations.
- Documented comprehensive information regarding project costs, material consumption, and time allocation to enhance accessibility.
- Coordinated with contractors for major renovation projects, minimizing disruptions to building occupants.
- Inspected grounds, equipment, and overall building to uphold safe and aesthetically pleasing standard.
- Coordinated appointments to show marketed properties.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Managed a team of maintenance personnel to maintain cleanliness, functionality, and attractiveness of the property.
Cleaning Team Leader
Expert Cleaners
Scarborough
03.2019 - 07.2021
- Led team in consistently outperforming set targets while also maintaining excellent client feedback and retention rates, establishing the team''s reputation for excellence.
- Optimized staff deployment by strategically assigning tasks based on individual competencies and workload balance.
- Promoted team collaboration through open communication channels and fostering a positive work atmosphere.
- Conducted thorough inspections to ensure cleanliness standards were consistently met across all facilities serviced by the team.
- Managed inventory efficiently, ensuring the availability of necessary supplies and minimizing waste.
- Reduced employee turnover with effective hiring, training, and ongoing performance management of cleaning staff.
- Communicated repair needs to maintenance staff.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Placed orders for housekeeping supplies and guest toiletries.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Maintained inventory levels of cleaning supplies and equipment, ensuring no disruptions in daily operations.
Education
Architecture
Universidad Autonoma De Mexico
MexicoSkills
- Coordinating repairs
- Construction
- Inspection reporting
- Property inspections
- Surveillance technology expert
- Work planning and scheduling
- Attention to detail
- Multitasking
- Adaptability and flexibility
- Building security activities
- Waste management
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Building Superintendent
Amato Maintenance Ltd
10.2021 - 11.2024
Cleaning Team Leader
Expert Cleaners
03.2019 - 07.2021
Architecture
Universidad Autonoma De Mexico