Itzamarie Rivera-Gonzalez
Gulfport,USA
Summary
Dedicated advocate and social entrepreneur focused on enhancing community well-being through innovative reentry support programs. Proven experience in developing partnerships, facilitating employment, and advocating for systemic reform to aid incarcerated individuals in their transition to society.
Overview
2
2
Languages
4
4
years of professional experience
Work History
Founder
Zano Connections Co.
Jacksonville, USA
12.2019 - 12.2020
- Founded an organization to assist clients transitioning out of incarceration
- Developed and implemented personalized support programs to facilitate employment, stable housing, and strengthened family connections.
- Collaborated with employers, social service, and housing agencies
- Advocated for correctional reform and communicated with policymakers to enhance reentry support systems, accessibility, and awareness
- Developed partnerships to expand market reach and growth
Dog Walker
Wag
Jacksonville, USA
03.2019 - 03.2020
- Provided safe, engaging, and reliable dog-walking services for clients
- Managed client walking schedules and coordinated sessions based on pet needs, owner preferences, and weather conditions
- Utilized positive reinforcement techniques and appropriate walking equipment to promote enhanced safety and behavior
Child Care Provider
Care Company
Jacksonville, USA
01.2019 - 01.2020
- Provided attentive care for children, ensuring safety and healthy development through educational activities
- Communicated with child guardians regarding behavior and progress updates
Customer Service Agent
Department of Veterans Affairs
Jacksonville, USA
01.2017 - 05.2017
- Assisted veterans, service members, and families by providing information on benefits, services, and programs
- Managed inquiries via phone, email, and in-person appointments
- Maintained accurate records in compliance with VA policies and standards
- Collaborated with VA departments to resolve veteran concerns promptly
- Provided administrative support while gaining experience with federal agency operations
Education
Master of Science - Criminal Justice
University of North Florida
Jacksonville, FL12-2022
Bachelor of Arts - Psychology
University of North Florida
Jacksonville, FL12-2020
Skills
- Program design
- Policy development
- Partnership development
- Reentry services
- Job placement
- Client case management
- Community engagement
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Accomplishments
- Cum laude
- Lifetime member of Alpha Phi Sigma-Criminal Justice Honor Society
References
Dr. Jennifer Wesely, Criminal Justice
University of North Florida | Jacksonville, FL
1(904) 620-1685
Dr. Michael Hallett, Criminal Justice
University of North Florida | Jacksonville, FL
1(904) 620-1644
Mikenzie Oldham, OPS Administrative Assistant,
Florida Fish and Wildlife Conservation Commission | Jacksonville, FL
1(904) 349-8959
Timeline
Founder
Zano Connections Co.
12.2019 - 12.2020
Dog Walker
Wag
03.2019 - 03.2020
Child Care Provider
Care Company
01.2019 - 01.2020
Customer Service Agent
Department of Veterans Affairs
01.2017 - 05.2017
Master of Science - Criminal Justice
University of North Florida
Bachelor of Arts - Psychology
University of North Florida