There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
years of professional experience
Work History
Goodlife Fitness
Customer Service Representative
09.2022 - Current
Job overview
Greeting members with a pleasant smile and interacting with them
Efficiently handling calls from members, and potential members and booking appointments
Doing club inventory and making sure all supplies are ordered on time without inconvenience
Managed timely and effective replacement of damaged or missing products
Promptly responded to inquiries and requests from prospective customers
Increased efficiency and team productivity by promoting operational best practices.
Calgary Stampede
Accreditation Coordinator
05.2023 - 07.2023
Job overview
Led accreditation team and organized day-to-day workflow
Deliver high standards of customer service for both internal and external clients
Assist in Data entry and card printing for the accreditation process
Liaise with and support other departments in the accreditation process
Reviewed accreditation standards and evaluated compliance, identified challenges and proposed solutions.
Global Affairs Canada, Refugee Education Council
02.2021 - Current
Job overview
Advice Canadian government and influence education policy, and programming on a national/global scale through lived experience
Advocate for equity, and inclusion and take a gender-responsive lens to improve access to quality education
Identified issues, analyzed information and provided solutions to problems.
Calgary Stampede
Accreditation Assistant
05.2022 - 07.2022
Job overview
Deliver high standards of customer service for both internal and external clients
Assist in Data entry and card printing for the accreditation process
Liaise with and support other departments in the accreditation process
Increased customer service success rates by quickly resolving issues.
Dream
Lead Photographer/ Graphic Designer
02.2017 - 11.2021
Job overview
Magical Studio
Developed, designed, laid out and produced a variety of technical illustration brochures, banners, and signs
Planned and obtained original shots using innovative thinking and new techniques
Monitored studio for adequate quantities of supplies
International organization
Consultant/ youth mentor
01.2021 - 06.2021
Job overview
Africa's Voices Foundation
Mentoring young girls on the importance of education
Helping girls to build their self-esteem and break down stereotypes surrounding gender equality
Built lasting relationships with youth and parents or guardians
Planned and executed productive self-esteem-building activities to promote personal growth and daily living skills
Coordinated and managed volunteer activities for community service projects
Administrative assistant
05.2014 - 01.2017
Job overview
Provide clients with timely and responsive services
Administrative support for projects, planning and coordinating events when requested
Executed record filing system to improve document organization and management
Managed filing system entered data and completed other clerical tasks
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Education
CIWA
Calgary, AB
Administrative Support Skills
01.2022
International FilmAid
Kenya
Associate of Arts from Advanced Media / Photojournalism
01.2016
Jesuit Service
Kenya
Diploma from Psychosocial case management
03.2015
Skills
SKILLS & QUALIFICATIONS
Experienced in advocacies, youth mentorship/ Strong communication skills
4 years Office Assistant & efficient in Microsoft Office suite (Word, Excel, PowerPoint, Outlook)
4 years of photography/Attention to detail/excellent multitasking
Work effectively on my own or as part of a team
Friendly and approachable demean or
Self-motivated and able to learn new tasks quickly
Strong organizational skills/time management and Exceptional technical skills
Languages
English
Full Professional
Swahili
Native or Bilingual
Somali
Native or Bilingual
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Accreditation Coordinator
Calgary Stampede
05.2023 - 07.2023
Customer Service Representative
Goodlife Fitness
09.2022 - Current
Accreditation Assistant
Calgary Stampede
05.2022 - 07.2022
Global Affairs Canada, Refugee Education Council
02.2021 - Current
Consultant/ youth mentor
01.2021 - 06.2021
Lead Photographer/ Graphic Designer
Dream
02.2017 - 11.2021
Administrative assistant
05.2014 - 01.2017
CIWA
Administrative Support Skills
International FilmAid
Associate of Arts from Advanced Media / Photojournalism
Jesuit Service
Diploma from Psychosocial case management
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