Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Issel Martinez

Bakersfield

Summary

Experienced with relationship-building and driving sales growth through effective communication. Utilizes persuasive techniques to foster client trust and close deals. Track record of exceeding sales targets and contributing to team objectives.

Overview

5
5
years of professional experience

Work History

Sales Representative

Savon Furniture
10.2024 - 02.2025
  • Opening and turning on all displaying while maintaining the whole store clean.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Answered customers' questions regarding products, prices, and availability.
  • Helped customers find what they were looking to buy in store and online.
  • Created invoices and placed orders while being able to maintain other areas in the store.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Managed friendly and professional customer interactions.
  • Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.

Cashier

Camino Bakery
01.2021 - 05.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise while packaging orders to send out.
  • Took orders at front counter and over the phone while accurately processing payments to provide guests with great service.
  • Maintained clean and organized workstations, adhering to strict health and safety guidelines.
  • Followed food safety and sanitation guidelines at all times.
  • Packaged orders and served food items in a timely and along the food safety guidelines.
  • Cleaned all areas, washed dished and took care of all closing/opening duties.

Food Prep/Cashier

Albertsons
07.2021 - 12.2021
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Streamlined food prep processes for greater productivity while maintaining high standards of quality control across all ingredients used in food preparation operations.
  • Wiped down counters and food prep stations using bleach and clean cloths.
  • Participated in continuous learning opportunities to stay current on industry trends and enhance professional skill set as a Food Prep Cook.
  • Provided support in basic food prep tasks such as washing produce or peeling vegetables and
  • Demonstrated versatility by working various roles within the kitchen as needed, from dishwashing to food prep.
  • Honed knife skills, becoming proficient at various cuts and techniques for efficient food prep.
  • Demonstrated adaptability and flexibility by covering various roles within the cafe as needed, including barista, food prep, and cashier positions.

Barista/Cashier

Starbucks
07.2021 - 12.2021
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained regular and consistent attendance and punctuality.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items, and join reward programs.

Crew Member

McDonald's
07.2020 - 07.2021
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Assisted other team members to achieve goals.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
  • Stocked shelves to organize aisles in assigned department.
  • Fostered positive team environment by assisting coworkers during rush periods.

Education

High school diploma or GED -

Mira Monte High School
Bakersfield
05-2020

Skills

  • Sales
  • Cash handling
  • Food Preparation
  • Barista Experience
  • Customer service
  • Spanish
  • Food Production
  • Food handling
  • Bilingual
  • Coffee Experience
  • Customer relationship building
  • Interpersonal communication skills

Languages

English - Fluent
Spanish - Fluent

Timeline

Sales Representative

Savon Furniture
10.2024 - 02.2025

Food Prep/Cashier

Albertsons
07.2021 - 12.2021

Barista/Cashier

Starbucks
07.2021 - 12.2021

Cashier

Camino Bakery
01.2021 - 05.2022

Crew Member

McDonald's
07.2020 - 07.2021

High school diploma or GED -

Mira Monte High School

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Issel Martinez