Issbelle Arvizo
Madera
Summary
Experienced in inventory management and customer service, demonstrating strong organizational skills through daily inventory checks and effective merchandise displays. Engaged in team collaboration during weekly meetings to align on operational goals, while also resolving customer inquiries and complaints professionally. Proficient in cash handling and point of sale operations, ensuring accurate transaction processing and compliance with company policies. Developed training materials for new staff, contributing to a knowledgeable workforce that enhances overall customer satisfaction.
Overview
13
13
years of professional experience
Work History
Multipurpose Clerk
FoodMaxx Supermarkets
Merced
07.2012 - Current
- Performed daily inventory checks and restocked shelves as needed.
- Organized merchandise displays in the store to attract customers attention.
- Participated in weekly team meetings to discuss operational goals and objectives.
- Followed up with customers regarding their order status or delivery issues.
- Processed cash, credit card and check transactions accurately.
- Verified accuracy of pricing labels on products for proper display.
- Resolved customer complaints in a professional manner.
- Answered phones, responded to inquiries and routed calls appropriately.
- Provided excellent customer service to ensure customer satisfaction.
- Ensured compliance with company safety regulations at all times.
- Handled confidential paperwork in accordance with company policy.
- Received incoming shipments, verified contents and ensured correct stock placement.
- Received and distributed incoming mail, messages and packages to appropriate individuals.
- Communicated with customers and employees to answer questions or explain information.
- Operated cash register to process cash, check, and credit card transactions.
- Delivered high-quality customer service through deep commitment to knowledge and performance.
- Communicated with customers, employees and vendors to answer questions and address complaints.
- Inventoried and ordered materials, supplies and services.
- Collected, counted and disbursed money to complete basic bookkeeping and banking transactions.
- Operated office equipment such as computers, printers, photocopiers.
- Assisted in training new staff members on store policies and procedures.
Education
High School Diploma -
Silver Creek
San Jose, CA05-1988
Skills
- Inventory management
- Cash handling
- Customer service
- Visual merchandising
- Order processing
- Team collaboration
- Conflict resolution
- Training new staff
- Office equipment operation
- Problem solving
- Strong organization
- Work prioritization
- Basic accounting
- Scanning and copying
- Handling payments
- Point of sale operation
- Sales expertise
- Customer satisfaction
- Teamwork and collaboration
- Reliability
Timeline
Multipurpose Clerk
FoodMaxx Supermarkets
07.2012 - Current
High School Diploma -
Silver Creek