Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Issam Chahtou

Montreal,QC

Summary

Proven Ghost Kitchen Manager with a track record of enhancing operational efficiency at Afandi Grillade - Rotisserie King - Tropicano. Leveraged problem-solving and excellent communication skills to boost team performance and customer satisfaction. Skilled in safe driving and time management, consistently delivering orders accurately and on time, achieving a 20% increase in delivery efficiency.

Overview

6
6
years of professional experience

Work History

Ghost Kitchen Manager

Afandi Grillade - Rotisserie King - Tropicano
10.2018 - 10.2019



1. Managing the Kitchen


Ensure food is prepared safely, and the kitchen is clean.




2. Coordinating Orders


Make sure orders are prepared on time and sent to customers correctly.




3. Handling Inventory


Keep track of supplies and order more when needed.




4. Leading the Team


Hire and train staff, and make sure everyone works well together.




5. Improving Performance


Look at sales and feedback to make things run more smoothly.




Food Delivery Driver

Uber Eats
12.2023 - Current



1. Picking Up Orders


Arrive at the restaurant or store, confirm the order details, and ensure all items are collected accurately.




2. Delivering Orders


Navigate to the customer's location, ensuring timely and safe delivery of the food while following instructions like contactless delivery or drop-off points.




3. Managing the App


Use the Uber Eats app to accept orders, communicate with customers, track earnings, and handle any issues or special requests during delivery.




Truck Driver

Empire Eatery
11.2020 - 10.2023



1. Prepare for Delivery


Check the truck, load meals properly, and plan the route.




2. Drive Safely


Transport meals to the right locations on time while keeping them fresh.




3. Deliver Meals


Unload meals, confirm orders with clients, and report back to the team.




Education

Diploma - Professional Sales

Access
St Lambert
12.2024

Diploma - Auto Mechanics

Laurier Mcdonald
Montreal, QC
11.2007

Skills

  • Problem-solving
  • Customer service
  • Quick learner
  • Hardworking and responsible
  • Time management
  • Excellent communication
  • Safe driving
  • Relationship building

Languages

English
Full Professional
French
Professional Working

Timeline

Food Delivery Driver

Uber Eats
12.2023 - Current

Truck Driver

Empire Eatery
11.2020 - 10.2023

Ghost Kitchen Manager

Afandi Grillade - Rotisserie King - Tropicano
10.2018 - 10.2019

Diploma - Professional Sales

Access

Diploma - Auto Mechanics

Laurier Mcdonald
Issam Chahtou