Summary
Overview
Work History
Education
Skills
Timeline
Issam AbuZaid

Issam AbuZaid

Ottawa,ON

Summary

My goal is to become associated with a company where I can utilize my skills in the field of retail trade and gain further experience while enhancing the company’s productivity and reputation.

High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.

Overview

14
14
years of professional experience

Work History

Best MonSoon Store Globally
01.2012

Store Manager

Ali AbdulWahab AlMutawa Group, Athlete’s Foot
01.2020 - 02.2023
  • Rotated merchandise and displays to feature new products and promotions.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Completed point of sale opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Store Manager

Ali AbdulWahab AlMutawa Group, FILA
01.2020 - 12.2020
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Managed inventory control, cash control, and store opening and closing procedures.

Manager

01.2018 - 01.2019
  • Completes store operational requirements by scheduling and assigning employees; following up on work results
  • Maintains store staff by recruiting, selecting, orienting, and training employees
  • Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results
  • Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions
  • Identifies current and future customer requirements by establishing reports with potential and actual customers and other persons in a position to understand service requirements
  • Ensures availability of merchandise and services by approving contracts; maintaining inventories
  • Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying new trends
  • Ensure the store is continually monitored against KPI’s, identifying areas of improvement thus ensuring the high performance of the store, managing costs and ensuring sales delivery and growth
  • Following the SOB - Standard Operating Procedure
  • The Excellent Academy - Weekly Training ( Merchandising, Manager Skills, Retail Management,
  • Communication skills etc

Store Manager

Armada Group
01.2017 - 01.2019

Store Manager

Armada Group, CORTEFIEL
01.2015 - 01.2017

Store Manager )

Accessorize
01.2013 - 01.2015

Store Manager

ALHOKAIR
01.2009 - 01.2015

Store Manager

01.2009 - 01.2013

Education

High School Diploma -

Al-Etihad High School, Amman, Jordan

Skills

  • Good navigation skills on the internet - Arabic: Native ( Mother Tongue)
  • Declaration
  • I hereby declare that the above details and information are correct and true to the best of my
  • Knowledge
  • Team Leadership
  • Sales Expertise
  • Inventory Management
  • Shift Checklists
  • Maximizing Profitability

Timeline

Store Manager - Ali AbdulWahab AlMutawa Group, Athlete’s Foot
01.2020 - 02.2023
Store Manager - Ali AbdulWahab AlMutawa Group, FILA
01.2020 - 12.2020
Manager -
01.2018 - 01.2019
Store Manager - Armada Group
01.2017 - 01.2019
Store Manager - Armada Group, CORTEFIEL
01.2015 - 01.2017
Store Manager ) - Accessorize
01.2013 - 01.2015
- Best MonSoon Store Globally
01.2012
Store Manager - ALHOKAIR
01.2009 - 01.2015
Store Manager -
01.2009 - 01.2013
Al-Etihad High School - High School Diploma,
Issam AbuZaid