Issachar Gebreyes
Guelph,ON
Summary
Proven Youth Worker at Youth Services Bureau, adept in mentoring and youth supervision, enhanced operational efficiency, and excelled in conflict de-escalation. Skilled in collaboration and problem-solving, with certifications in First Aid CPR AED and Non-violent Crisis Intervention, demonstrating a commitment to positive outcomes and team success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Youth Worker
Youth Services Bureau
10.2022 - Current
- Supervised youth in residential and community-based programs to minimize risks and offer support.
- Developed and maintained accurate records of programs and services.
- Completed necessary reports and documentation to maintain thorough, accurate case records.
Frontline Worker
Shepherds of Good Hope
06.2021 - Current
- Worked closely with team members to resolve conflicts and find solutions for challenging situations.
- Enhanced customer satisfaction by providing timely and efficient service to Service Users.
- Increased operational efficiency by quickly adapting to new procedures and protocols.
- Demonstrated excellent problem-solving skills when faced with difficult situations or challenges.
Education
Bachelor of Social Science - Political Science And Communication
University of Ottawa
Ottawa, ON12-2025
Skills
- Mentoring abilities
- Youth supervision
- Positive Reinforcement
- Social skill development
- Conflict de-escalation
- Advocacy
- Collaboration and Teamwork
- Problem-Solving
Languages
English
Native or Bilingual
Certification
- First aid CPR and AED
- Non violent crisis Intervention
- Understanding and managing aggressive behavior
- ASSIST
Timeline
Youth Worker
Youth Services Bureau
10.2022 - Current
Frontline Worker
Shepherds of Good Hope
06.2021 - Current
- First aid CPR and AED
- Non violent crisis Intervention
- Understanding and managing aggressive behavior
- ASSIST
Bachelor of Social Science - Political Science And Communication
University of Ottawa
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