Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
De-escalated and resolved customer complaints with punctual, polite and professional service.
Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
Spanish Interpreter/Administrator at Cal Western School of Law Community Law ProjectSpanish Interpreter/Administrator at Cal Western School of Law Community Law Project
Clinical Student at Criminal Defense Clinic, The Stuart H. Smith Law Clinic & Center for Social Justice, Loyola University New Orleans College of LawClinical Student at Criminal Defense Clinic, The Stuart H. Smith Law Clinic & Center for Social Justice, Loyola University New Orleans College of Law