Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
De-escalated and resolved customer complaints with punctual, polite and professional service.
Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
Virtual Assistant (Compliance Auditor) at Jackson Staffing for Summit Law Partners (Consumer Law Firm)/ USA, CaliforniaVirtual Assistant (Compliance Auditor) at Jackson Staffing for Summit Law Partners (Consumer Law Firm)/ USA, California