Israt Jahan Chowdhury
Toronto,ON
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy.
Overview
2
2
years of professional experience
Work History
Store Associate
Dollarama
03.2021 - 04.2023
- Processed returns and exchanges efficiently, adhering to company policies and procedures.
- Managed efficient cash register operations.
- Monitored customers for signs of security concerns and escalated issues to management.
- Worked with loss prevention in monitoring shopper behavior.
Service Co-Ordinator
Hudson's Bay
Toronto, CA
09.2021 - 02.2022
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Proved successful working within tight deadlines and a fast-paced environment.
- Resolved problems, improved operations and provided exceptional service.
Education
Master of Science - Information Technology And Security
University of Ontario Institute of Technology
Oshawa, ON06.2023
Bachelor of Science - Computer Science And Engineering
American International University
Bangladesh01.2020
Skills
- Handling customer issues related to returns or exchange
- Excellent Written and Verbal Communication
- Friendly and Helpful
- Staff Support
- Returns and Exchanges Handling
- Register Opening and Closing
- Purchase Packaging
- Cash Handling Accuracy
Timeline
Service Co-Ordinator
Hudson's Bay
09.2021 - 02.2022
Store Associate
Dollarama
03.2021 - 04.2023
Master of Science - Information Technology And Security
University of Ontario Institute of Technology
Bachelor of Science - Computer Science And Engineering
American International University
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