Enhanced customer satisfaction by providing exceptional service and handling special requests for bakery products.
Assisted in increasing bakery sales through effective product merchandising and displaying attractive, fresh baked goods.
Maintained high-quality standards by following proper baking techniques and adhering to strict hygiene guidelines.
Contributed to a positive work environment by collaborating with team members and assisting in various tasks as needed.
Supported efficient operations by maintaining accurate inventory levels and promptly restocking supplies.
Developed a loyal customer base due to excellent interpersonal skills while taking orders or responding to inquiries about various baked goods.
Key Opinion Leader
Reckitt Benckiser (Bangladesh) PLC
12.2021 - 08.2022
Directly communicated with customers regarding their queries about the brand and products while conducting live sessions
Demonstrated use of products during live
Promoted brand products and influenced potential buyers
Scheduled live sessions, campaign contents, logo and offers for the brand
Assembly Operator
Walton Group
02.2019 - 04.2020
Small parts handling expertise: TV motherboard manual insertion line (MI), motherboard inspection and testing, speaker project, TV remote assembly line, automated remote testing, LED TV assembly line
Ensured assemblies and components were properly handled and marked, maintained 5S order and cleanliness in the assigned area at all times
Worked under direct, close supervision of the Manufacturing Supervisor or Line Manger, or other management as assigned
Adhered to all safety and health rules and regulations associated with this position and as directed by supervisor
Retail Sales Executive
Meena Bazar
10.2016 - 12.2018
Assisted customers with their shopping experience, helped them to find products and answered their queries by staying updated on product knowledge and on-going sales campaigns
Supported customers during checkout and managed the cash register
Interacted with stores personnel to assist with inventory and re-stocked shelves as requested
Maintained a clean and organized store environment to enhance customer experience
Data Entry Operator
The Hunger Project-Bangladesh
05.2015 - 08.2016
Entered information from paper forms into computer files or database systems by employing keyboards, data recorders, or optical scanners
Compared data to source documents to ensure accuracy
Created spreadsheets with large numbers of figures without mistakes
Performed regular backups to ensure data preservation and regular update of existing data
Education
Master of Medical Biotechnology -
University of Windsor
12.2024
Skills
Customer Service
Ability to Multitask
Teamwork
Punctuality and Reliability
Critical Thinking
Creativity and Adaptability
Volunteering Experience
Guest Judge-Science Fair, M.S Hetherington School 8800 Menard Street Windsor, Ontario N8S 1W4
Walksafe Patroller- University of Windsor
Holiday Events Coordinator -Graduate Student Society, University of Windsor
Community Cleanup-UWindsor Student Experience, University of Windsor
Availability
Any Shift, Every day; including weekends and holidays.