Israt Farjana
Toronto,ON
Summary
Dynamic and detail-oriented professional with extensive experience in hospitality, including a role at Westin Harbour Castle. Proven expertise in linen replacement and chemical safety, complemented by strong customer service skills. Recognized for maintaining high standards of cleanliness and efficiency, ensuring guest satisfaction and operational excellence.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Housekeeping Room Attendant
Westin Harbour Castle
Toronto, Ontario
04.2022 - Current
- Replaced dirty linens with clean items according to established standards of quality control.
- Followed safety procedures when using chemical cleaners and power equipment.
- Maintained cleaning cart with supplies, such as fresh linens and towels.
Front Desk Receptionist
Super 8
Scarborough, Ontario
01.2022 - 12.2023
- Assisted with scheduling appointments for clients and visitors.
- Answered incoming calls, directed them to appropriate personnel and took messages.
- Assisted with preparing reports, presentations and other documents as requested by management staff.
Housekeeping and Houseperson
Courtyard by Marriot
Saskatoon, Saskatchewan
01.2017 - 11.2020
- Maintained cleanliness of storage areas for linen and other supplies.
- Set up meeting spaces according to instructions given by supervisors.
- Ensured that all safety precautions were followed when using cleaning agents or equipment.
Education
High School Diploma -
12-2017
GED -
07-2014
Skills
- Linen replacement
- Chemical safety
- Supply management
- Cleaning techniques
- Room inspection
- Customer service
Certification
- WHMIS Certification - 2018
- First Aid & CPR
- Occupational Health and Safety Awarness Training.
Timeline
Housekeeping Room Attendant - Westin Harbour Castle
04.2022 - Current
Front Desk Receptionist - Super 8
01.2022 - 12.2023
Housekeeping and Houseperson - Courtyard by Marriot
01.2017 - 11.2020
Nutana Colligate - High School Diploma,
Sylhet Education Board - GED,
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